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- Feb 17, 2012
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Hello,
I have one user that we needed to reinstall the MyPhone due to a domain change (outside access). When reinstalling MyPhone to run locally (it was installed twice, once with an old ip-based header and one with a old url, I uninstalled both), it's acting differently then all other installations in that it never appears in the system tray. It's as though Windows doesn't think it's running. If I check the notifications area icons, when I make a change to the icon for MyPhone, it tells me it isn't active even though it is currently running.
Also, during troubleshooting I uninstalled the desktop components and when trying to reinstall, I always get an error that the install log is not accessable. Nothing has changed on this computer other then trying to reinstall MyPhone and desktop components. I am able to install the stand-alone version of the desktop components, the ones used for group policy deployments, and MyPhone does see that they are installed, but integration does not work. I've checked the COM+ configuration and it all looks normal.
So, not sure what to try next.
Mike
I have one user that we needed to reinstall the MyPhone due to a domain change (outside access). When reinstalling MyPhone to run locally (it was installed twice, once with an old ip-based header and one with a old url, I uninstalled both), it's acting differently then all other installations in that it never appears in the system tray. It's as though Windows doesn't think it's running. If I check the notifications area icons, when I make a change to the icon for MyPhone, it tells me it isn't active even though it is currently running.
Also, during troubleshooting I uninstalled the desktop components and when trying to reinstall, I always get an error that the install log is not accessable. Nothing has changed on this computer other then trying to reinstall MyPhone and desktop components. I am able to install the stand-alone version of the desktop components, the ones used for group policy deployments, and MyPhone does see that they are installed, but integration does not work. I've checked the COM+ configuration and it all looks normal.
So, not sure what to try next.
Mike