I have setup a new 3CX system and I am getting external caller ID number and name on my Cisco SPA5xx phone displays, but the MyPhone client is only showing the caller ID number (no name) on those same calls (when coming in and when viewing history). The fact it's showing on the phone display, tells me I am getting the name from the carrier. I assume the MyPhone app displays caller ID name, but maybe not? I have checked the group rights and appear to not be limiting anything there that would suppress name. If it's supposed to work, is there some other setting or something I should check?