MyPhone on Terminal Services

Discussion in '3CX Phone System - General' started by healthy, Nov 28, 2012.

Thread Status:
Not open for further replies.
  1. healthy

    Joined:
    Oct 26, 2012
    Messages:
    30
    Likes Received:
    2
    Hi,
    We use a terminal server at one of our offices. While we have MyPhone working on the local desktops, I would prefer we have it working through the terminal so that we can click to dial through our CRM application. I seem to get mostly unsuccessful experiences with the software. Silverlight and remote desktop / terminal services seems to be an ill fit. Any possible solutions out there? We would even be content with the TAPI driver only, although the chat and call management from MyPhone would be nice on the Terminal Server.

    Server is 2008 x64. I have MyPhone and the MyPhone Components loaded.
    When I start 3CX MyPhone, it starts... I get please wait then the window disappears. I then get a small Please Wait... window, and when I look at Task Manager, the CPU usage is high for sllauncher.exe. Using approx 50% of CPU and 110MB of memory, it will crash after approximately 2 min. I have a saved crash log, but that won't send.

    Thanks for any help you can provide,
    Scott
     
  2. sigma1

    sigma1 Active Member

    Joined:
    Nov 20, 2009
    Messages:
    542
    Likes Received:
    1
    We use it on Win 2008R2 Standard and Enterprise with no problem whatsoever. Check AD and local group policies, could be a security policy.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.