MyPhone shows status : on a call when there is no call.

Discussion in '3CX Phone System - General' started by philip_b, May 31, 2012.

Thread Status:
Not open for further replies.
  1. philip_b

    Joined:
    Sep 6, 2010
    Messages:
    9
    Likes Received:
    0
    Greetings-

    I have two desktops that have a problem with MyPhone showing that the status of the extension is on a call.

    We have a patched server (ver 10) and a patched install of MyPhone. I have rebooted the desktops and the server, but it doesn't seem to be updating the status of the extension.

    In the 3CX server console the status is reflected correctly if there is a call etc.

    We are running the free version at this point.

    Any thoghts on how to clear this? Is this a buggy app issue or are we doing something totally bone-headed?

    Thank you.
     
  2. craigreilly

    craigreilly Well-Known Member

    Joined:
    Feb 1, 2012
    Messages:
    3,133
    Likes Received:
    211
    Both desktops show both extensions are in use?
    Or each desktop shows that extension is in use?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. SY

    SY Well-Known Member
    3CX Support

    Joined:
    Jan 26, 2007
    Messages:
    1,825
    Likes Received:
    2
    http://www.3cx.com/phone-system/edition-comparison.html
    This functionality is not available in free edition.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.