MyPhone Windows 7 issues

Discussion in '3CX Phone System - General' started by rmm, Oct 12, 2011.

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  1. rmm

    rmm

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    Having moved from v9 to v10, I’ve posted elsewhere that I’ve problems installing Desktop Components on Vista OS client machines, still unresolved. I did get, to all intents and purposes, successful installs of MyPhone on Windows 7 clients, however, am getting the following errors:

    1. Each time you click the Settings tab of MyPhone an “An unknown error has occurred. Please restart this application” comes up
    2. Each time you try to apply a setting e.g. changing the Dialling from Use Intercom to Trigger Call on Deskphone (I put a sting in from the SNOM phones), when Apply is clicked I receive “An error occurred while saving extension settings changes for extension: 71 Error: Error 0x17E0. Debugging resource strings are unavailable. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60531.0&File=mscorrc.d”

    The clients are fully updated. Any ideas gratefully received. Thank you.
     
  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    The issue is already solved in SP4 when you hide the "user Frwd rules and ext details"
    The myphone does not close or looses connection is just a pop up message which is wrong...
     
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  3. rmm

    rmm

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