Naming Call Park Extensions & disable call group names

Discussion in '3CX Phone System - General' started by nathanmsaunders, Jan 4, 2017.

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  1. nathanmsaunders

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    Hi Guys,

    im wondering if its possible to disable call queue and group names when the call is passed to that group from the sip trunk.

    at the current stage it shows the group name on the phone instead of the caller id. is this possible?

    is it possible to name the call park extensions. for example branch 1 park, branch 2 park?

    edit
    running latest version of 3cx with all the updates
    running snom handsets
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @nathanmsaunders

    Navigate to contacts and click on options, then select "Do not add" under Add Group, Queue or DID/DDI Names to Caller ID and see if that is working for you

    Regarding the renaming of the parking extensions i am afraid this is not possible. You can request this functionality to be added by posting a tread to the ideas section of this forum.
     
  3. nathanmsaunders

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    Thanks @YiannisH_3CX

    new it had to be someonewhere :)

    is there a method to add the groups to the phone book and have additional contacts show in the address book on the snom phones
     
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