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- Aug 3, 2012
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Hi Everyone,
Newbie here!
I have downloaded and set up the latest 3cx and purchased a Grandstream GXW-4104 to plug into our analogue lines.
Before we had 3cx we had 2 lines and we had to press 9 to dial out(NO PBX). Now we have 3cx installed and we have plugged in the GXW4104 and having trouble dialing out.
I assume, the dial 9 on the old system was something that BT setup somewhere maybe at the exchange, so i need to tell 3cx to dial 9 before the number 07971....ect.
I have tried putting in a prefix of 9 and "Strip Digits = 0" but not having much luck.
Do i need to tell the GXW-4104 to do something maybe? Or have i just not done it right at all ????
Any help would be appreciated
Newbie here!
I have downloaded and set up the latest 3cx and purchased a Grandstream GXW-4104 to plug into our analogue lines.
Before we had 3cx we had 2 lines and we had to press 9 to dial out(NO PBX). Now we have 3cx installed and we have plugged in the GXW4104 and having trouble dialing out.
I assume, the dial 9 on the old system was something that BT setup somewhere maybe at the exchange, so i need to tell 3cx to dial 9 before the number 07971....ect.
I have tried putting in a prefix of 9 and "Strip Digits = 0" but not having much luck.
Do i need to tell the GXW-4104 to do something maybe? Or have i just not done it right at all ????
Any help would be appreciated