Need help understanding/resolving warnings

Discussion in 'Windows' started by ajohnson443, Oct 14, 2012.

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  1. ajohnson443

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    i have been trying to resolve the warnings in my log but am not understanding the exact cause, and haven't found a solution either. Phones are working well, I just need to understand what is causing the warnings..

    Log Attached..
     

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  2. leejor

    leejor Well-Known Member

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    Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    13-10-2012 22:27:41.070 [CM302002]: Authentication failed due to unidentified source of: SipReq: REFER 10.232.1.66 tid=949f958f cseq=REFER contact=b4a4e3290242@10.232.2.4:49507 / 1001 from(wire)
    13-10-2012 22:27:40.947 [CM302001]: Authorization system can not identify source of: UnkSrc Recv Req REFER from 10.232.2.4:49507

    I'm surprised that you don't find any problems
     
  3. ajohnson443

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    Thanks, I resolved the credentials issue.. Didn't realize that was in this log. It was an extension that I had not yet setup. The issues I am concerned with figuring out and resolving once and for all are the "Authorization system can not identify source of: ....." warnings.
    What authorization system is it refering to, 3CX or my provider? What the heck do I need to change to resolve it and make the 7965's play nice?

    14-10-2012 17:41:28.367 [CM302001]: Authorization system can not identify source of: UnkSrc Recv Req SUBSCRIBE from 10.232.2.4:51685 tid=4a72b27a Call-ID=b4a4e329-0242000e-7a5606a6-3998fd66@10.232.2.4:
    SUBSCRIBE sip:30@10.232.1.66 SIP/2.0
    Via: SIP/2.0/TCP 10.232.2.4:51685;branch=z9hG4bK4a72b27a
    Max-Forwards: 70
    Contact: <sip:30@10.232.2.4:51685;transport=TCP>
    To: <sip:30@10.232.1.66>;tag=f4036040
    From: "Barbara Johnson"<sip:30@10.232.2.4>;tag=b4a4e32902420065f0289b26-a5a7ebe6
    Call-ID: b4a4e329-0242000e-7a5606a6-3998fd66@10.232.2.4
    CSeq: 1016 SUBSCRIBE
    Expires: 7200
    Accept: application/dialog-info+xml
    Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
    Date: Wed, 10 Nov 2010 11:19:02 GMT
    User-Agent: Cisco-CP7965G/9.1.1
    Event: dialog
    Content-Length: 0
    14-10-2012 16:54:50.131 [CM302001]: Authorization system can not identify source of: UnkSrc Recv Req SUBSCRIBE from 10.232.2.2:49183 tid=99678fd3 Call-ID=b4a4e328-fe5d0012-b9d53a71-5b78c823@10.232.2.2:
    SUBSCRIBE sip:20@10.232.1.66 SIP/2.0
    Via: SIP/2.0/TCP 10.232.2.2:49183;branch=z9hG4bK99678fd3
    Max-Forwards: 70
    Contact: <sip:20@10.232.2.2:49183;transport=TCP>
    To: <sip:20@10.232.1.66>;tag=3800c960
    From: "A Johnson"<sip:20@10.232.2.2>;tag=b4a4e328fe5d010c43d0087d-c9b5eadf
    Call-ID: b4a4e328-fe5d0012-b9d53a71-5b78c823@10.232.2.2
    CSeq: 1004 SUBSCRIBE
    Expires: 7200
    Accept: application/dialog-info+xml
    Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
    Date: Wed, 10 Nov 2010 07:08:43 GMT
    User-Agent: Cisco-CP7965G/9.1.1
    Event: dialog
    Content-Length: 0
     
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