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Need Help

Discussion in '3CX Phone System - General' started by Federation(NL), Nov 14, 2008.

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  1. Federation(NL)

    Joined:
    Sep 25, 2008
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    Hello all,

    Finally after 3 weeks i can make outbound calls through a pda ( sjphone ) to 3cx and out of pstn line ( spa3102 )
    this is working perfectly now.

    But now i have another problem i cant get inbound calls to route through the pda. It never got answered.
    if i call the line i can hear the line calling and in the spa3102 it says ringing so the spa3102 recognizes the call.

    But 3cx never answers the call.
    This is my 3cx log of an inbound call i made and i find something strange:

    22:49:50.734 Call::Terminate [CM503008]: Call(54): Call is terminated
    22:49:50.734 LineCfg::getInboundTarget [CM503012]: Inbound out-of-office hours' rule for LN:10 forwards to DN:100
    22:49:50.718 LineCfg::getInboundTarget [CM503012]: Inbound out-of-office hours' rule for LN:10 forwards to DN:100
    22:49:50.718 Call::RouteFailed [CM503015]: Call(54): Attempt to reach [sip:100@federation.homeftp.org:5060] failed. Reason: No Answer
    22:49:50.703 CallLeg::eek:nFailure [CM503003]: Call(54): Call to sip:100@10.0.0.4:5060 has failed; Cause: 408 Request Timeout; from IP:85.145.235.89:5060
    22:49:50.640 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(54): Calling: Ext:Ext.100@[Dev:sip:100@85.145.235.89]
    22:49:50.640 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:100@federation.homeftp.org:5060]
    22:49:50.640 Line::printEndpointInfo [CM505002]: Gateway:[orange] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.1.5(GWa)] Transport: [sip:10.0.0.4:5060]
    22:49:50.640 LineCfg::getInboundTarget [CM503012]: Inbound out-of-office hours' rule for LN:10 forwards to DN:100
    22:49:50.640 CallCtrl::eek:nIncomingCall [CM503001]: Call(54): Incoming call from 10@(Ln.10@orange) to [sip:100@federation.homeftp.org:5060]

    I think it is trying to reach my sip on my external internet line.

    Does anyone now a sollution.

    Thanx in advance

    D. Winters
     
  2. galal202

    galal202 New Member

    Joined:
    Jun 23, 2008
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    Hello,
    change the pstn port to 5061 on 3CX server and spa3102 device

    and please read my post

    http://www.3cx.com/forums/outbound-call-using-pstn-7771.html?highlight=3102
     
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