samlouis55
Forum User
- Joined
- Mar 29, 2018
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Hello,
I have created a generic trunk from 3CX to Cisco CallManager (Cisco is provider). Whenever an user from 3CX is calling the other party, it is the DID number I setup in the trunk that appears.
In the trunk settings => Outbound parameters, From Display & From User : I tried all the settings but cannot show the 3CX user ext as caller id. Except when I choose the option "OutboundCallerID" taken from Extension settings in management console. But to make it works, I should also set the 3CX user ext as Outbound caller ID in the user extension settings.
It doesn't make sense I have to do that for 200 extensions and I am wondering if there are settings I can change to make it work.
PS. I know many of you will tell me to create a bridge in lieu of trunk. But I was unable to make it work the bridge connection.
I have created a generic trunk from 3CX to Cisco CallManager (Cisco is provider). Whenever an user from 3CX is calling the other party, it is the DID number I setup in the trunk that appears.
In the trunk settings => Outbound parameters, From Display & From User : I tried all the settings but cannot show the 3CX user ext as caller id. Except when I choose the option "OutboundCallerID" taken from Extension settings in management console. But to make it works, I should also set the 3CX user ext as Outbound caller ID in the user extension settings.
It doesn't make sense I have to do that for 200 extensions and I am wondering if there are settings I can change to make it work.
PS. I know many of you will tell me to create a bridge in lieu of trunk. But I was unable to make it work the bridge connection.