Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

New Extension Welcome Email - make it more dynamic

Discussion in 'Ideas' started by Thiek, Feb 16, 2018.

New Extension Welcome Email - make it more dynamic 5 5 4votes
5/5, 4 votes

  1. Thiek

    Joined:
    Dec 5, 2017
    Messages:
    36
    Likes Received:
    2
    I don't know if this is possible but I'll throw it out there.

    I'm running into a small problem as I'll be rolling out 3cx systems to our various sites. Per the request of a site manager, some employees will not get voicemail, they supposed to always answer the phone and if they are not at their desk the call should hunt to someone in the group.

    At the same time, some people will get a desk-phone and yet others will receive only a soft-phone loaded on a device running Android.

    I'll reword the template as best as possible but it would be a big plus if it was more dynamic, for example, if someone does not get voicemail this section of the template would not display. If they are not allowed to have Web Client, or no access to Webmeeting, then those would not display.

    It would reduce confusion.