New gateway Voptech VG3X-2S/2 set up problems

Discussion in '3CX Phone System - General' started by Jonners59, Nov 16, 2013.

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  1. Jonners59

    Jonners59 New Member

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    Voptech VG3X-2S/2
    AG-VoIP-GW
    SW version Rev 1.9.82.323
    HW version rev 1.0.1 H422
    Kernel version Kernel 1.10(F)

    3CX V12 2127.322 SP v2 32816.397

    I have a new gateway, details above, and am having problems setting it up. the supplier is of no help and does not know what is wrong, using my install as a test bed, which I am not pleased about, so i want to try and get this device working using the forum.

    I had a Grandstream GWX4104 which went faulty. I used the existing account settings on the new FXO, but it failed to work so created a nee Gateway [profile using "generic". the accounts register with the 3CX (10001 and 10002) without any problems, and I can make out bound calls using the existing dial plans, BUT, I can not make inbound calls.

    The gateway says that the call was "hung up locally", but I feel that it is not communicating properly. Below are the logs, and note that whilst the gateway IP=192.168.1.95, is registered nothing is being seen by the 3CX when inbound calls are made. 3CX is IP= 192.168.1.51

    Code:
    16-Nov-2013 21:49:34.991   Currently active calls [none]
    16-Nov-2013 21:49:04.939   Currently active calls [none]
    16-Nov-2013 21:48:34.856   Currently active calls [none]
    16-Nov-2013 21:48:28.519   [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 198.50.247.220:3478 over Transport 192.168.1.51:5060
    16-Nov-2013 21:48:28.519   Best route: next hop=192.168.1.1 if=10 on transp: 192.168.1.1
    16-Nov-2013 21:48:28.519   STUN server stun3.3cx.com has IP:173.212.195.222
    16-Nov-2013 21:48:27.491   STUN server stun2.3cx.com has IP:94.198.96.7
    16-Nov-2013 21:48:27.489   STUN server stun.3cx.com has IP:198.50.247.220
    16-Nov-2013 21:48:04.808   Currently active calls [none]
    16-Nov-2013 21:47:34.769   Currently active calls [none]
    16-Nov-2013 21:47:04.732   Currently active calls [none]
    16-Nov-2013 21:46:34.686   Currently active calls [none]
    16-Nov-2013 21:46:02.939   Currently active calls [none]
    16-Nov-2013 21:45:19.187   Currently active calls [none]
    16-Nov-2013 21:44:44.810   Currently active calls [none]
    16-Nov-2013 21:44:18.989   Currently active calls [none]
    16-Nov-2013 21:43:59.588   Currently active calls [none]
    16-Nov-2013 21:43:44.251   Currently active calls [none]
    16-Nov-2013 21:43:29.215   Currently active calls [none]
    16-Nov-2013 21:43:21.713   Line 10001 got Device: Dev(45):[sip:10001@192.168.1.95:5064 / 10001]
    16-Nov-2013 21:43:21.582   Line 10002 got Device: Dev(43):[sip:10002@192.168.1.95:5064 / 10002]
    16-Nov-2013 21:43:14.199   Currently active calls [none]
    16-Nov-2013 21:42:59.172   Currently active calls [none]
    16-Nov-2013 21:42:44.158   Currently active calls [none]
    16-Nov-2013 21:42:29.140   Currently active calls [none]
    16-Nov-2013 21:42:14.122   Currently active calls [none]
    16-Nov-2013 21:41:59.078   Currently active calls [none]
    16-Nov-2013 21:41:44.060   Currently active calls [none]
    16-Nov-2013 21:41:29.036   Currently active calls [none]
    16-Nov-2013 21:41:13.897   Currently active calls [none]
    16-Nov-2013 21:40:58.846   Currently active calls [none]
    16-Nov-2013 21:40:43.821   Currently active calls [none]
    16-Nov-2013 21:40:28.802   Currently active calls [none]
    16-Nov-2013 21:40:13.785   Currently active calls [none]
    16-Nov-2013 21:39:58.760   Currently active calls [none]
    16-Nov-2013 21:39:43.740   Currently active calls [none]
    16-Nov-2013 21:39:28.711   Currently active calls [none]
    16-Nov-2013 21:39:13.690   Currently active calls [none]
    16-Nov-2013 21:38:58.663   Currently active calls [none]
    16-Nov-2013 21:38:43.646   Currently active calls [none]
    16-Nov-2013 21:38:28.630   Currently active calls [none]
    16-Nov-2013 21:38:22.595   Registered line: Lc:10001(@VoTech VG3[<sip:10001@192.168.1.95:5064>])
    16-Nov-2013 21:38:22.582   Line 10001 got Device: Dev(44):[sip:10001@192.168.1.95:5064 / 10001]
    16-Nov-2013 21:38:22.575   Dev(44):[sip:10001@192.168.1.95:5064 / 10001] has updated source address: 192.168.1.95:5064
    16-Nov-2013 21:38:22.480   Registered line: Lc:10002(@VoTech VG3[<sip:10002@192.168.1.95:5064>])
    16-Nov-2013 21:38:22.462   Line 10002 got Device: Dev(42):[sip:10002@192.168.1.95:5064 / 10002]
    16-Nov-2013 21:38:22.455   Dev(42):[sip:10002@192.168.1.95:5064 / 10002] has updated source address: 192.168.1.95:5064
    16-Nov-2013 21:38:13.615   Currently active calls [none]
    16-Nov-2013 21:37:58.591   Currently active calls [none]
    16-Nov-2013 21:37:55.518   Endpoint Extn:210 has added contact <sip:210@192.168.1.91:5197> for device Dev(41):[sip:210@192.168.1.91:5197 / 210]
    16-Nov-2013 21:37:55.518   [CM504001]: Endpoint Extn:210: new contact is registered. Contact(s): [sip:210@192.168.1.90:5060 / 210,sip:210@192.168.1.91:5197 / 210]
    16-Nov-2013 21:37:55.307   Endpoint Extn:200 has added contact <sip:200@192.168.1.91:5197> for device Dev(40):[sip:200@192.168.1.91:5197 / 200]
    16-Nov-2013 21:37:55.307   [CM504001]: Endpoint Extn:200: new contact is registered. Contact(s): [sip:200@192.168.1.91:5197 / 200,sip:200@192.168.1.90:5060 / 200]
    16-Nov-2013 21:37:54.918   Endpoint Extn:200 has added contact <sip:200@192.168.1.90:5060> for device Dev(39):[sip:200@192.168.1.90:5060 / 200]
    16-Nov-2013 21:37:54.918   [CM504001]: Endpoint Extn:200: new contact is registered. Contact(s): [sip:200@192.168.1.90:5060 / 200]
    16-Nov-2013 21:37:54.802   Endpoint Extn:210 has added contact <sip:210@192.168.1.90:5060> for device Dev(38):[sip:210@192.168.1.90:5060 / 210]
    16-Nov-2013 21:37:54.802   [CM504001]: Endpoint Extn:210: new contact is registered. Contact(s): [sip:210@192.168.1.90:5060 / 210]
    16-Nov-2013 21:37:43.424   Currently active calls [none]
    16-Nov-2013 21:37:25.432   Endpoint Extn:300 has added contact <sip:300@192.168.1.1:5060> for device Dev(37):[sip:300@192.168.1.1:5060 / 300]
    16-Nov-2013 21:37:25.432   [CM504001]: Endpoint Extn:300: new contact is registered. Contact(s): [sip:300@192.168.1.1:5060 / 300]
    16-Nov-2013 21:37:24.669   Currently active calls [none]
    16-Nov-2013 21:36:58.948   Currently active calls [none]
    16-Nov-2013 21:36:58.692   Endpoint Ivr:EndCall has added contact <sip:EndCall@127.0.0.1:40600> for device Dev(36):[sip:EndCall@127.0.0.1:40600;rinstance=bc1ec5040a9d8ae9 / EndCall]
    16-Nov-2013 21:36:58.692   [CM504001]: Endpoint Ivr:EndCall: new contact is registered. Contact(s): [sip:EndCall@127.0.0.1:40600 / EndCall]
    16-Nov-2013 21:36:58.692   Endpoint Ivr:HOL has added contact <sip:HOL@127.0.0.1:40600> for device Dev(35):[sip:HOL@127.0.0.1:40600;rinstance=df32f5663e260371 / HOL]
    16-Nov-2013 21:36:58.692   [CM504001]: Endpoint Ivr:HOL: new contact is registered. Contact(s): [sip:HOL@127.0.0.1:40600 / HOL]
    16-Nov-2013 21:36:58.691   Endpoint Ivr:811 has added contact <sip:811@127.0.0.1:40600> for device Dev(34):[sip:811@127.0.0.1:40600;rinstance=811a01f3c5aff7d6 / 811]
    16-Nov-2013 21:36:58.691   [CM504001]: Endpoint Ivr:811: new contact is registered. Contact(s): [sip:811@127.0.0.1:40600 / 811]
    16-Nov-2013 21:36:58.691   Endpoint Ivr:808 has added contact <sip:808@127.0.0.1:40600> for device Dev(33):[sip:808@127.0.0.1:40600;rinstance=2788a362511c2727 / 808]
    16-Nov-2013 21:36:58.691   [CM504001]: Endpoint Ivr:808: new contact is registered. Contact(s): [sip:808@127.0.0.1:40600 / 808]
    16-Nov-2013 21:36:58.685   Endpoint Ivr:813 has added contact <sip:813@127.0.0.1:40600> for device Dev(32):[sip:813@127.0.0.1:40600;rinstance=78e5d3a65a45be35 / 813]
    16-Nov-2013 21:36:58.685   [CM504001]: Endpoint Ivr:813: new contact is registered. Contact(s): [sip:813@127.0.0.1:40600 / 813]
    16-Nov-2013 21:36:58.651   Endpoint Ivr:810 has added contact <sip:810@127.0.0.1:40600> for device Dev(31):[sip:810@127.0.0.1:40600;rinstance=765dfcb383972be5 / 810]
    16-Nov-2013 21:36:58.651   [CM504001]: Endpoint Ivr:810: new contact is registered. Contact(s): [sip:810@127.0.0.1:40600 / 810]
    16-Nov-2013 21:36:58.512   Endpoint Ivr:812 has added contact <sip:812@127.0.0.1:40600> for device Dev(30):[sip:812@127.0.0.1:40600;rinstance=6bb89ae45b81ca8e / 812]
    16-Nov-2013 21:36:58.512   [CM504001]: Endpoint Ivr:812: new contact is registered. Contact(s): [sip:812@127.0.0.1:40600 / 812]
    16-Nov-2013 21:36:58.399   Endpoint VMail:900 has added contact <sip:900@127.0.0.1:40600> for device Dev(29):[sip:900@127.0.0.1:40600;rinstance=cf97b4f5b0715d3f / 900]
    16-Nov-2013 21:36:58.399   [CM504001]: Endpoint VMail:900: new contact is registered. Contact(s): [sip:900@127.0.0.1:40600 / 900]
    16-Nov-2013 21:36:58.291   Endpoint Extn:202 has added contact <sip:202@192.168.1.51:59800> for device Dev(28):[sip:202@192.168.1.51:59800;rinstance=d330b930b12450ec / 202]
    16-Nov-2013 21:36:58.291   [CM504001]: Endpoint Extn:202: new contact is registered. Contact(s): [sip:202@192.168.1.51:59800 / 202]
    16-Nov-2013 21:36:58.227   Endpoint ParkOrb:*1 has added contact <sip:*1@127.0.0.1:40000> for device Dev(27):[sip:*1@127.0.0.1:40000;rinstance=e24fb875fb203f47 / *1]
    16-Nov-2013 21:36:58.227   [CM504001]: Endpoint ParkOrb:*1: new contact is registered. Contact(s): [sip:*1@127.0.0.1:40000 / *1]
    16-Nov-2013 21:36:58.214   Endpoint ParkOrb:*0 has added contact <sip:*0@127.0.0.1:40000> for device Dev(26):[sip:*0@127.0.0.1:40000;rinstance=f8f7e365d404a9c5 / *0]
    16-Nov-2013 21:36:58.214   [CM504001]: Endpoint ParkOrb:*0: new contact is registered. Contact(s): [sip:*0@127.0.0.1:40000 / *0]
    16-Nov-2013 21:36:58.165   Endpoint ParkOrb:*777 has added contact <sip:*777@127.0.0.1:40000> for device Dev(25):[sip:*777@127.0.0.1:40000;rinstance=8572860df882be21 / *777]
    16-Nov-2013 21:36:58.165   [CM504001]: Endpoint ParkOrb:*777: new contact is registered. Contact(s): [sip:*777@127.0.0.1:40000 / *777]
    16-Nov-2013 21:36:57.876   Endpoint VMail:900 has removed contact <sip:900@127.0.0.1:40600>
    16-Nov-2013 21:36:57.876   [CM504002]: Endpoint VMail:900: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.875   Endpoint Ivr:808 has removed contact <sip:808@127.0.0.1:40600>
    16-Nov-2013 21:36:57.875   [CM504002]: Endpoint Ivr:808: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.874   Endpoint Extn:210 has removed contact <sip:210@192.168.1.90:5060>
    16-Nov-2013 21:36:57.874   [CM504002]: Endpoint Extn:210: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.869   Endpoint Extn:210 has removed contact <sip:210@192.168.1.91:5197>
    16-Nov-2013 21:36:57.869   [CM504002]: Endpoint Extn:210: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.863   Endpoint ParkOrb:*0 has removed contact <sip:*0@127.0.0.1:40000>
    16-Nov-2013 21:36:57.863   [CM504002]: Endpoint ParkOrb:*0: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.858   Endpoint Ivr:HOL has removed contact <sip:HOL@127.0.0.1:40600>
    16-Nov-2013 21:36:57.858   [CM504002]: Endpoint Ivr:HOL: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.853   Endpoint Extn:300 has removed contact <sip:300@192.168.1.1:5060>
    16-Nov-2013 21:36:57.853   [CM504002]: Endpoint Extn:300: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.832   Endpoint Ivr:813 has removed contact <sip:813@127.0.0.1:40600>
    16-Nov-2013 21:36:57.832   [CM504002]: Endpoint Ivr:813: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.830   Endpoint Ivr:810 has removed contact <sip:810@127.0.0.1:40600>
    16-Nov-2013 21:36:57.830   [CM504002]: Endpoint Ivr:810: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.826   Endpoint Ivr:EndCall has removed contact <sip:EndCall@127.0.0.1:40600>
    16-Nov-2013 21:36:57.826   [CM504002]: Endpoint Ivr:EndCall: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.823   Endpoint ParkOrb:*777 has removed contact <sip:*777@127.0.0.1:40000>
    16-Nov-2013 21:36:57.823   [CM504002]: Endpoint ParkOrb:*777: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.820   Endpoint Ivr:812 has removed contact <sip:812@127.0.0.1:40600>
    16-Nov-2013 21:36:57.820   [CM504002]: Endpoint Ivr:812: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.818   Endpoint Ivr:811 has removed contact <sip:811@127.0.0.1:40600>
    16-Nov-2013 21:36:57.818   [CM504002]: Endpoint Ivr:811: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.811   Endpoint Extn:200 has removed contact <sip:200@192.168.1.90:5060>
    16-Nov-2013 21:36:57.811   [CM504002]: Endpoint Extn:200: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.806   Endpoint Extn:200 has removed contact <sip:200@192.168.1.91:5197>
    16-Nov-2013 21:36:57.806   [CM504002]: Endpoint Extn:200: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:36:57.734   Endpoint ParkOrb:*1 has removed contact <sip:*1@127.0.0.1:40000>
    16-Nov-2013 21:36:57.734   [CM504002]: Endpoint ParkOrb:*1: a contact is unregistered. Contact(s): []
    16-Nov-2013 21:30:02.872   Currently active calls [none]
    16-Nov-2013 21:29:32.825   Currently active calls [none]
    16-Nov-2013 21:29:02.780   Currently active calls [none]
    16-Nov-2013 21:28:32.751   Currently active calls [none]
    16-Nov-2013 21:28:30.681   [CM506004]: STUN request to STUN server 173.212.195.222:3478 has timed out; used Transport: 192.168.1.51:5060
    16-Nov-2013 21:28:27.444   [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 198.50.247.220:3478 over Transport 192.168.1.51:5060
    16-Nov-2013 21:28:27.444   Best route: next hop=192.168.1.1 if=10 on transp: 192.168.1.1
    16-Nov-2013 21:28:27.444   STUN server stun3.3cx.com has IP:173.212.195.222
    16-Nov-2013 21:28:27.442   STUN server stun2.3cx.com has IP:94.198.96.7
    16-Nov-2013 21:28:27.438   STUN server stun.3cx.com has IP:198.50.247.220
    16-Nov-2013 21:28:02.721   Currently active calls [none]
    16-Nov-2013 21:27:32.688   Currently active calls [none]
    16-Nov-2013 21:27:02.648   Currently active calls [none]
    16-Nov-2013 21:26:32.597   Currently active calls [none]
    16-Nov-2013 21:26:02.545   Currently active calls [none]
    16-Nov-2013 21:25:32.373   Currently active calls [none]
    16-Nov-2013 21:25:02.330   Currently active calls [none]
    16-Nov-2013 21:24:32.291   Currently active calls [none]
    16-Nov-2013 21:24:02.255   Currently active calls [none]
    16-Nov-2013 21:23:32.194   Currently active calls [none]
    16-Nov-2013 21:23:02.162   Currently active calls [none]
    16-Nov-2013 21:22:52.785   Registered line: Lc:10001(@VoTech VG3[<sip:10001@192.168.1.95:5064>])
    16-Nov-2013 21:22:52.754   Line 10001 got Device: Dev(23):[sip:10001@192.168.1.95:5064 / 10001]
    16-Nov-2013 21:22:52.738   Dev(23):[sip:10001@192.168.1.95:5064 / 10001] has updated source address: 192.168.1.95:5064
    16-Nov-2013 21:22:52.552   Registered line: Lc:10002(@VoTech VG3[<sip:10002@192.168.1.95:5064>])
    16-Nov-2013 21:22:52.531   Line 10002 got Device: Dev(21):[sip:10002@192.168.1.95:5064 / 10002]
    16-Nov-2013 21:22:52.521   Dev(21):[sip:10002@192.168.1.95:5064 / 10002] has updated source address: 192.168.1.95:5064
    16-Nov-2013 21:22:32.100   Currently active calls [none]
    16-Nov-2013 21:22:02.048   Currently active calls [none]
    16-Nov-2013 21:21:31.991   Currently active calls [none]
    16-Nov-2013 21:21:01.964   Currently active calls [none]
    16-Nov-2013 21:20:31.921   Currently active calls [none]
    16-Nov-2013 21:20:01.863   Currently active calls [none]
    16-Nov-2013 21:19:31.818   Currently active calls [none]
    16-Nov-2013 21:19:01.778   Currently active calls [none]
    16-Nov-2013 21:18:31.728   Currently active calls [none]
    16-Nov-2013 21:18:01.679   Currently active calls [none]
    16-Nov-2013 21:17:31.613   Currently active calls [none]
    16-Nov-2013 21:17:01.572   Currently active calls [none]
    16-Nov-2013 21:16:31.517   Currently active calls [none]
    16-Nov-2013 21:16:01.472   Currently active calls [none]
    16-Nov-2013 21:15:31.428   Currently active calls [none]
    16-Nov-2013 21:15:01.386   Currently active calls [none]
    16-Nov-2013 21:14:31.342   Currently active calls [none]
    16-Nov-2013 21:14:01.304   Currently active calls [none]
    16-Nov-2013 21:13:31.263   Currently active calls [none]
    16-Nov-2013 21:13:30.957   Endpoint Extn:300 has added contact <sip:300@192.168.1.1:5060> for device Dev(20):[sip:300@192.168.1.1:5060 / 300]
    16-Nov-2013 21:13:30.957   [CM504001]: Endpoint Extn:300: new contact is registered. Contact(s): [sip:300@192.168.1.1:5060 / 300]
    16-Nov-2013 21:13:01.172   Currently active calls [none]
    16-Nov-2013 21:12:31.106   Currently active calls [none]
    16-Nov-2013 21:12:13.851   Endpoint Ivr:EndCall has added contact <sip:EndCall@127.0.0.1:40600> for device Dev(19):[sip:EndCall@127.0.0.1:40600;rinstance=bc1ec5040a9d8ae9 / EndCall]
    16-Nov-2013 21:12:13.851   [CM504001]: Endpoint Ivr:EndCall: new contact is registered. Contact(s): [sip:EndCall@127.0.0.1:40600 / EndCall]
    16-Nov-2013 21:12:13.850   Endpoint Ivr:HOL has added contact <sip:HOL@127.0.0.1:40600> for device Dev(18):[sip:HOL@127.0.0.1:40600;rinstance=df32f5663e260371 / HOL]
    16-Nov-2013 21:12:13.850   [CM504001]: Endpoint Ivr:HOL: new contact is registered. Contact(s): [sip:HOL@127.0.0.1:40600 / HOL]
    16-Nov-2013 21:12:13.848   Endpoint Ivr:811 has added contact <sip:811@127.0.0.1:40600> for device Dev(17):[sip:811@127.0.0.1:40600;rinstance=811a01f3c5aff7d6 / 811]
    16-Nov-2013 21:12:13.848   [CM504001]: Endpoint Ivr:811: new contact is registered. Contact(s): [sip:811@127.0.0.1:40600 / 811]
    16-Nov-2013 21:12:13.844   Endpoint Ivr:808 has added contact <sip:808@127.0.0.1:40600> for device Dev(16):[sip:808@127.0.0.1:40600;rinstance=2788a362511c2727 / 808]
    16-Nov-2013 21:12:13.844   [CM504001]: Endpoint Ivr:808: new contact is registered. Contact(s): [sip:808@127.0.0.1:40600 / 808]
    16-Nov-2013 21:12:13.830   Endpoint Ivr:813 has added contact <sip:813@127.0.0.1:40600> for device Dev(15):[sip:813@127.0.0.1:40600;rinstance=78e5d3a65a45be35 / 813]
    16-Nov-2013 21:12:13.830   [CM504001]: Endpoint Ivr:813: new contact is registered. Contact(s): [sip:813@127.0.0.1:40600 / 813]
    16-Nov-2013 21:12:13.780   Endpoint Ivr:810 has added contact <sip:810@127.0.0.1:40600> for device Dev(14):[sip:810@127.0.0.1:40600;rinstance=765dfcb383972be5 / 810]
    16-Nov-2013 21:12:13.780   [CM504001]: Endpoint Ivr:810: new contact is registered. Contact(s): [sip:810@127.0.0.1:40600 / 810]
    16-Nov-2013 21:12:13.599   Endpoint Ivr:812 has added contact <sip:812@127.0.0.1:40600> for device Dev(13):[sip:812@127.0.0.1:40600;rinstance=6bb89ae45b81ca8e / 812]
    16-Nov-2013 21:12:13.599   [CM504001]: Endpoint Ivr:812: new contact is registered. Contact(s): [sip:812@127.0.0.1:40600 / 812]
    16-Nov-2013 21:12:13.461   Endpoint VMail:900 has added contact <sip:900@127.0.0.1:40600> for device Dev(12):[sip:900@127.0.0.1:40600;rinstance=cf97b4f5b0715d3f / 900]
    16-Nov-2013 21:12:13.461   [CM504001]: Endpoint VMail:900: new contact is registered. Contact(s): [sip:900@127.0.0.1:40600 / 900]
    16-Nov-2013 21:12:00.975   Currently active calls [none]
    16-Nov-2013 21:11:30.653   Currently active calls [none]
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