New HT488 problem

Discussion in '3CX Phone System - General' started by Halea, Mar 18, 2008.

Thread Status:
Not open for further replies.
  1. Halea

    Halea New Member

    Joined:
    Jan 5, 2008
    Messages:
    151
    Likes Received:
    0
    After I upgraded 3CX to the latest version, I am experiencing problems with my HT488 again. This time I am getting the following errors for each uncompleted call:
    14:25:36.145 MediaServerReporting::RTPReceiver [MS105000] C:8.1: No RTP packets were received:remoteAddr=192.168.xxx.xxx:5004,extAddr=0.0.0.0:0,localAddr=192.168.xxx.xxx:7002
    14:25:36.145 MediaServerReporting::RTPReceiver [MS105000] C:8.2: No RTP packets were received:remoteAddr=192.168.xxx.xxx:5008,extAddr=0.0.0.0:0,localAddr=192.168.xxx.xxx:7004

    Through the handset I simply hear a busy signal.
    This setup was fully functional until the latest upgrade.
    Any ideas about what to do?
    Halea
     
  2. 5qg4

    5qg4 Active Member

    Joined:
    Jan 31, 2007
    Messages:
    643
    Likes Received:
    0
    Both 3CX box and HT488 are in same LAN?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Halea

    Halea New Member

    Joined:
    Jan 5, 2008
    Messages:
    151
    Likes Received:
    0
    Yes, they are connected to the same LAN.
    Halea
     
Thread Status:
Not open for further replies.