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- Oct 16, 2009
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I just purchased a Linksys SPA942 and I cannot make outbound calls with it. I am able to receive calls on it but when I dial 9 to get out It calls straight to a callcentric (my voip provider) with a error message saying the number I am dialing is not in service. It only allows me to dial 9 and not the whole number. When I use a soft phone I am able to dial out fine without any problems. I followed the steps for a linksys phone setup with the setup guide and I cant find any forum threads with this exact problem. Anyone have any ideas. Thanks.
Error code from server status:
23:21:27.457 Extension:rintEndpointInfo [CM505001]: Ext.15: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA942-5.1.15(a)] Transport: [sip:192.168.1.50:5060]
23:21:27.967 Line:rintEndpointInfo [CM505003]: Provider:[Call Centric] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.1.50:5060]
Error code from server status:
23:21:27.457 Extension:rintEndpointInfo [CM505001]: Ext.15: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA942-5.1.15(a)] Transport: [sip:192.168.1.50:5060]
23:21:27.967 Line:rintEndpointInfo [CM505003]: Provider:[Call Centric] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.1.50:5060]