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- Jan 31, 2018
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I have successfully connect pstn line in a 3cx extension - for example ext. 001 (via grandstream handytone 503 pstn to voip fxo).
i have succefully connect a softphone in another 3cx extension - for example ext. 002.
I have successfully forward the caller id from pstn line to softphone via 3cx
Also successfully appears the pstn caller id in email notification for voice message in voicemail.
BUT
in email notification for new missed calls as caller id appears the extension number. in our case 001 instead of pstn caller id.
i think its a 3cx system error. it seems that the parameter "PARTYCALLERID" in new missed calls email template reads the extension number instead of the pstn user number, despite that in softphone screen (unanswered calls) appears correctly the pstn caller id
i have succefully connect a softphone in another 3cx extension - for example ext. 002.
I have successfully forward the caller id from pstn line to softphone via 3cx
Also successfully appears the pstn caller id in email notification for voice message in voicemail.
BUT
in email notification for new missed calls as caller id appears the extension number. in our case 001 instead of pstn caller id.
i think its a 3cx system error. it seems that the parameter "PARTYCALLERID" in new missed calls email template reads the extension number instead of the pstn user number, despite that in softphone screen (unanswered calls) appears correctly the pstn caller id