Hi, I currently run a 3CX server with a normal SIP line (inbound) and a SIP trunk (outbound), which works great. I am moving into a serviced office location soon, and they insist that we have one telephone line fitted, connected to thier internal system, i.e for intercom with reception and opening the doors after hours (which makes perfect sense). However, I don't want to have to have to use a separate handset for that line, i'd like all calls to be passed to 3CX just like inbound calls on the SIP line. The phone line will come in as a typical RJ11 connection. From what I gather to install this as another line on 3CX (exactly like the SIP lines, just a different medium), I will need a VoIP Gateway. I was wondering if anyone could confirm if the following are different, and if indeed, they would be suitable for what I am trying to do : http://www.telephonydepot.com/product_p/109-010-001.htm http://www.telephonydepot.com/product_p/105-056-286.htm Just hoping that they would : - Not need to be set up as an extension, i.e Operate identically to a SIP Provider/SIP Gateway in terms of appearing as a 'line' in 3CX - Thus be available for selection in an outbound dial plan. - Work bidirectionally All advice appreciated. Thanks in advance.