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New state lamp

Discussion in 'Ideas' started by prcom, Mar 22, 2017.

  1. prcom

    Nov 14, 2014
    Likes Received:
    My customers when go away don't change their state on cti.
    It would be a good idea to create new automatic state and different colour lamp when sip phone is logged but cti or softphone is logout. So is simple to know if user called can answers.
    For example, when number 100 phone is logged but user isn't in front of his pc or cti is off, the lamp color have to be orange, while now lamp is always green.

    Thank you
  2. craigreilly

    craigreilly Well-Known Member

    Feb 1, 2012
    Likes Received:
    Define BLF - Busy Lamp Function.
    Reports if user phone is BUSY.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...