New state lamp

Discussion in 'Ideas' started by prcom, Mar 22, 2017.

  1. prcom

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    My customers when go away don't change their state on cti.
    It would be a good idea to create new automatic state and different colour lamp when sip phone is logged but cti or softphone is logout. So is simple to know if user called can answers.
    For example, when number 100 phone is logged but user isn't in front of his pc or cti is off, the lamp color have to be orange, while now lamp is always green.

    Thank you
     
  2. craigreilly

    craigreilly Well-Known Member

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    Define BLF - Busy Lamp Function.
    Reports if user phone is BUSY.
     
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