• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

New support model?

Status
Not open for further replies.

andrew.mcintosh

Joined
Aug 14, 2013
Messages
9
Reaction score
0
We currently have clients with Maintenance contracts but we appear to now have to purchase additional support if we need to create support tickets. Does anybody know if this is correct?
 
Pass the certification exams and you will continue to get free support including the ability to submit tickets.
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,622
Messages
748,858
Members
144,737
Latest member
damiano giannini
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.