Hi, I have just installed 3cx onto my computer and have it working with 2 softphones and my iphone via sipgate as my sip provider. So far so good. Now I dont seem to have any music on hold and looking in the Settings,system prompts option I see there are a lot of wav files there. Are these supplied or do I have to create my own? As when I go to play them it cant find them. If there not supplied can they be downloaded? My next question is I am going to try and configure my Cisco 9741 phones onto this system. I purchased them from a colleague who had them running on Asterisk and says they are sip flashed allready. What Phone template do I use as I see there is an option for 6 cisco phones but non mention the 7941. Many thanks, Dave.