newbie - Help with V10 and VoicePulse

Discussion in '3CX Phone System - General' started by falconits, Aug 9, 2011.

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  1. falconits

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    Hello,

    I just set up a new 3cx V10 on Server 2008 with RRAS and Win Firewall. I am able to receive inbound calls but cannot make outbound calls. I get a busy signal right away. This is my first go at SIP so any help from the experts is greatly appreciated.

    Server Act Log:

    19:09:43.809 [CM503020]: Normal call termination. Reason: Server Failure
    19:09:43.808 [CM503016]: Call(19): Attempt to reach <sip:xxxxxxxxxxx@192.168.x.x> failed. Reason: Server Failure
    19:09:43.805 [CM503003]: Call(19): Call to sip:xxxxxxxxxxx@jfk-primary.voicepulse.com:5060 has failed; Cause: 503 Service Unavailable; from IP:64.61.93.190:5060
    19:09:43.614 [CM503025]: Call(19): Calling VoIPline:xxxxxxxxxxx@(Ln.10000@VoicePulse)@[Dev:sip:xxxxxxx@jfk-primary.voicepulse.com:5060]
    19:09:43.490 [CM503004]: Call(19): Route 1: VoIPline:xxxxxxxxxxx@(Ln.10000@VoicePulse)@[Dev:sip:xxxxxxx@jfk-primary.voicepulse.com:5060]
    19:09:43.489 [CM503010]: Making route(s) to <sip:xxxxxxxxxxx@192.168.x.x>


    Server Event Log:

    Call to xxxxxxxxxxx@(Ln.10000@VoicePulse) has failed. [ V4 64.61.93.190:5060 UDP target domain=unspecified mFlowKey=872 ] replied: 503 Service Unavailable; from IP:64.61.93.190:5060


    * My Server's DNS correcly resolves jfk-primary.voicepulse.com
    * According to VoicePulse, they do not even see my SIP requests
    * Busy signal right away
    * Inbound calls no problem
    * Firewall Checker turns up OK
    * My Outbound rule is set to use VoicePulse with 0 strip digits from my Extension


    Cheers
     
  2. willow

    willow Member

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    i would check the ip address that they gave to to register to is correct.
     
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  3. eagle2

    eagle2 Well-Known Member

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    How exactly looks your outbound rules - you still need to have at least one criteria (prefix, extension list, number length or group) to make it effective. Stripping no digits is not enough.

    Regards
     
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