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Newie.... Really Confused?

Discussion in '3CX Phone System - General' started by gronkstar, Apr 26, 2008.

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  1. gronkstar

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    Hey All,

    i just installed 3cx this morning its now 5pm ( over 6 hrs since i installed ) and i carnt seem to figure out why:

    a: i cant call extensions... i call one and have one on another program on the same pc that i am on it rings but the soft phone docent even ring but i checked the line status and it says idle but registered

    b: i tried integrating 2 external BPLGLobal VOIP numbers into the server and it dosent even register them im not sure why

    c: my digital receptionist isnt working i dial 80000 and it connects the call but dosent play the .wav file nor the mp3 file i tried both

    if you could help it would be fantastic

    p.s whats the number to access the voicemail? i couldnt find it in the manual
     
  2. gronkstar

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    1 Error (13) The machine is on a public IP. Please check the FAQ for more information.
    agentAddr =
    87.230.29.162:4200 <<<<<<<< what does that mean i am using a dedicated server?

    2 9000 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9000
    3 9001 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9001
    4 9002 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9002
    5 9003 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9003
    6 9004 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9004
    7 9005 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9005
    8 9006 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9006
    9 9007 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9007
    10 9008 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9008
    11 9009 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9009
    12 9010 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9010
    13 9011 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9011
    14 9012 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9012
    15 9013 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9013
    16 9014 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9014
    17 9015 Information (9) Port is open and can be used for calls.
    externalAddress =
    66.90.104.186:9015
     
  3. gronkstar

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    18:08:53.952 ExtnCfg::updateContact [CM504001]: Ext.10003: new contact is registered. Contact(s): [sip:10003@192.168.1.64:5060/10003]
    18:08:52.436 ExtnCfg::updateContact [CM504002]: Ext.10003: a contact is unregistered. Contact(s): []
    18:07:28.389 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 613001104@BBPGLOBAL is scheduled in 5 minute
    18:07:28.389 ClientRegs::eek:nFailure [CM504005]: Registration failed for: 613001104@BBPGLOBAL; Cause: 403 Request-url is not proxy's domain; from IP:210.9.75.106:5060
    18:07:28.093 ClientRegs::Register [CM504003]: Sent registration request for 613001104@BBPGLOBAL
    18:06:18.171 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:88888@66.90.104.186:5060 with contact sip:88888@66.90.104.186:5100;user=phone
    18:06:17.389 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:88888:5100;user=phone
    18:02:08.452 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 10001@BPPGLOBAL is scheduled in 5 minute
    18:02:08.452 ClientRegs::eek:nFailure [CM504005]: Registration failed for: 10001@BPPGLOBAL; Cause: 403 Request-url is not proxy's domain; from IP:202.68.78.120:5190
    18:02:08.077 ClientRegs::Register [CM504003]: Sent registration request for 10001@BPPGLOBAL
    18:02:07.139 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 10001@BPPGLOBAL is scheduled in 5 minute
    18:02:07.139 ClientRegs::eek:nFailure [CM504005]: Registration failed for: 10001@BPPGLOBAL; Cause: 403 Request-url is not proxy's domain; from IP:202.68.78.120:5190
    18:02:06.780 ClientRegs::Register [CM504003]: Sent registration request for 10001@BPPGLOBAL

    whats the stuff in bold mean?
     
  4. RobLloyd

    RobLloyd Member

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    Let's try this one issue at a time:
    Can you try calling ext to ext and post the server status screen of that? That should be the easy part and it that doesn't work, I wouldn't even try calling in/out.
     
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