no audio external nokia n95

Discussion in '3CX Phone System - General' started by bbrink, Oct 15, 2007.

  1. bbrink

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    Hi,

    I've setup 3cx server on a public ip.
    I can connect with my nokia n95 and receivce calls.
    If someone calls me, there is no problem.
    But if I call to external number I hear nothing. The receiver of my call can hear me.

    I know it has to do with this:
    [CM103001] Call(14): Created audio channel for Ext.100 (192.168.1.82:49152) with Media Server (81.171.39.35:9046)

    I can't configure stun in my mobile phone. If I use other voip providers on my mobile phone, I don't have this problem.

    Hope someone could help me.
    Thank you!
     
  2. bbrink

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    I have selected external extension and bind to media server.
    This doesn't do the trick either.
     
  3. alicic

    alicic New Member

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    Try to go to

    Lines->Manage-> Your extention->Other options and fill SIP ID as your extention number,

    Hope this helps,

    regards,
     
  4. bbrink

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    Thank you for your response.
    I have already done this. Doesn't work either.
     
  5. bbrink

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    I'm now also having problems with the digital receptionist.

    15:28:57.993 MediaServerReporting::RTPReceiver [MS105000] Call(25) Ln:10000@SpeedLinq: No RTP packets were received on 00000077@:remoteAddr=62.177.135.45:49526,extAddr=81.171.39.35:9220,localAddr=0.0.0.0:9220
    15:28:57.977 StratInOut::eek:nCancel [CM104009] Call(25): Call from Ln:10000@SpeedLinq to 800 has been terminated
    15:28:33.102 CallLegImpl::eek:nConnected [CM103001] Call(25): Created audio channel for Ln:10000@SpeedLinq (62.177.135.45:49526) with Media Server (81.171.39.35:9220)
    15:28:33.071 CallConf::eek:nIncoming [CM103002] Call(25): Incoming call from 062***0*** (Ln:10000@SpeedLinq) to sip:3158***80**@62.177.135.44:38383
     
  6. bbrink

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    I've also tried adding a dns name to the public ip.
    Also no result.
    All phones will be external. Since server is at datacentre and phones are at serveral places accross my country.
    Who can help me?
     
  7. bbrink

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    I figured out when I use stun on an external client media server discovers the external ip.
    But at my Nokia I cannot give in a stun server. Also this was not needed for other voip providers. Nokia auto discovers stun server.
    How to configure this in 3cx for my nokia?
     
  8. bbrink

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    Nobody??!
     
  9. SY

    SY Well-Known Member
    3CX Staff

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    "15:28:57.993 MediaServerReporting::RTPReceiver [MS105000] Call(25) Ln:10000@SpeedLinq: No RTP packets were received on 00000077@:remoteAddr=62.177.135.45:49526,extAddr=81.171.39.35:9220,localAddr=0.0.0.0:9220 "
    You can use Wireshark to verify correctness of this report.

    Nokia, ISP and 3CX.
    3CX has provided report(verify it). What about other participants?

    Thanks
     
  10. bbrink

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    If I understand you correctly, you are saying this isn't the problem with 3cx but with nokia or my isp(sip provider i gess)?

    Thanks
     

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