- Joined
- Feb 27, 2010
- Messages
- 45
- Reaction score
- 0
i suddenly lost all audio on IVR prompts when making inbound calls.
without IVR phones rings normal, outgoing all fine, but as soon as call goes to ivr or message there is just a silence.
another strange thing is that voicemails are not sending. Supposedly i cant hear audio but after its done i should be able to record a voicemail, but it never records anymore, just silence in the phone for a long time.
i dont recall any changes being made and even rolled back system to couple of month ago, nothing helps
without IVR phones rings normal, outgoing all fine, but as soon as call goes to ivr or message there is just a silence.
another strange thing is that voicemails are not sending. Supposedly i cant hear audio but after its done i should be able to record a voicemail, but it never records anymore, just silence in the phone for a long time.
i dont recall any changes being made and even rolled back system to couple of month ago, nothing helps