No Audio, SVR08 Virtual on Hyper-V, Remote Aastra 6751i

Discussion in '3CX Phone System - General' started by xotj123, Nov 14, 2010.

Thread Status:
Not open for further replies.
  1. xotj123

    Joined:
    May 21, 2010
    Messages:
    4
    Likes Received:
    0
    Hello,

    I am running 3cx on a Virtual machine hosted at a datacenter. Running Wind SVR 2008 R2...., I am attempting to use a Aastra 6751i as a remote extenstion. It registers and can make calls, but there is no audio....

    19:01:46.688 [MS105000] C:10.2: No RTP packets were received:remoteAddr=70.164.0.244:10040,extAddr=0.0.0.0:0,localAddr=70.182.141.254:7020

    Any Ideas?

    Regards,
    TJ Havens
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,869
    Likes Received:
    304
    No audio, in both directions? Lack of audio is almost always caused by blocked or misdirected packets, router or firewall issues. Have you set up the remote phone to use STUN.
     
  3. xotj123

    Joined:
    May 21, 2010
    Messages:
    4
    Likes Received:
    0
    Hello,

    Yes, it is set to use stun. Any other ideas?

    Regards,
    TJ Havens
     
Thread Status:
Not open for further replies.