No audio!

Discussion in '3CX Phone System - General' started by jhardin80, Sep 23, 2015.

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  1. jhardin80

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    So we have 3cx setup on a win 7 box and everything was working great. We had one VLAN that the phones and all computers were in. I wanted to take all the phones and put them in a separate VLAN and leave the computers in the current VLAN. Everything went pretty good and I was able to get the phones to the new VLAN but now only calls made internally work. If I try to call outside or someone tries to call in from the outside there is no audio.

    As a quick workaround I was able to check the box "PBX Delivers Audio" but I don't think this should be the permanent fix since it was working before I added the new VLAN. I am using HP Procurve switches if that helps.

    Any help would be great! TIA
     
  2. jhardin80

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    Ok, I think I got it. The Patton box didn't know about the new VLAN, I added a route in the Patton box and now it seems to be working. Hopefully this is the last issue with this system.
     
  3. craigreilly

    craigreilly Well-Known Member

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    Since you did not give us much information on your setup - we never would have guessed you were using a Gateway. :)

    Tip: Give us as much info about your VoIP setup as possible so we can help you properly.

    Glad you got it running.
     
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