No BLF indicator when call park on a shared parking

Discussion in 'Windows' started by Netics01, Jun 8, 2017.

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  1. Netics01

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    Hi Guys,

    we have a Cloud based PBX V14 running and V14 windows Soft phone running. BLFs are all working as excepted, Issue we are having is when a user park a call on a shared parking spot, it doesn't illuminate the button. On desk phone this works without any issues. Any thoughts ?

    Thanks
     
  2. AZ-Brad

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    I just posted the question for the same issue. we are running 15.5
    starting to think it just doesn't work on the app which really sucks.
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    @AZ-Brad

    Can you please tell me what licence are you running? Please note that if you are running a free licence then blf's are not available.

    @Netics01

    Do the users have the appropriate rights under extension settings? You could upgrade to V15.5 where tunnel has significantly improved.
     
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