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No 'Call Pickup' in BLF provisioning -why?**DISCUSSION

Discussion in '3CX Phone System - General' started by Borsoock, Mar 24, 2011.

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  1. Borsoock

    Borsoock New Member

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    Hi
    Thanks for adding dial codes in BLF provisioning section, but why did you skip *20* 'Call Pickup' ? I know Custom Dial Code may be used, but IMHO 'Call Pickup' should be on that list as well!

    Thanks!
     
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  2. nb

    nb Support Team
    Staff Member 3CX Support

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    Re: No 'Call Pickup' in BLF provisioning -why?

    How can we know the extension that you want to pick up?

    We can add it easily but it will be half implementation because the use of the pickup is 2 fold

    *20* (on its own) or
    *20*%extnum% (followed by ext num ringing)

    If we choose *20* we break functionality of picking up from queues which we are planning of doing in the future.

    Also you can pick up without dial code in 2 other ways.

    Blf and Dialog-info. (If phone supports these features)
     
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  3. Borsoock

    Borsoock New Member

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    OK, thank you for explanation.
     
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