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No company phone book on Snom 710

Discussion in '3CX Phone System - General' started by Chriss, Aug 1, 2016.

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  1. Chriss

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    Hi,

    I have 3CX V14 with entries in the company phone book, these are showing up in the 3CX iPhone client no problem.

    I have Snom 710 phone and the only entries it has in it's Directory are the extensions on the system.

    If I manually add entries to the Snom 710 Directory they disappear the next time 3CX PBX provisions.

    Question:

    Should the company phone book be available on the Snom 710 in it's Directory?

    Thanks

    Chris
     
  2. pj3cx

    pj3cx Active Member

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    Hi there,
    The company phonebook is published to all provisioned phones.
    Note that we export only the Mobile field from the contact entries.

    Therefore please verify that:
    - your phone is provisioned and running latest supported firmware
    - your contacts have a First Name and/or Last Name and a Mobile number.
     
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