No company phone book on Snom 710

Discussion in '3CX Phone System - General' started by Chriss, Aug 1, 2016.

Thread Status:
Not open for further replies.
  1. Chriss

    Joined:
    Aug 1, 2016
    Messages:
    1
    Likes Received:
    0
    Hi,

    I have 3CX V14 with entries in the company phone book, these are showing up in the 3CX iPhone client no problem.

    I have Snom 710 phone and the only entries it has in it's Directory are the extensions on the system.

    If I manually add entries to the Snom 710 Directory they disappear the next time 3CX PBX provisions.

    Question:

    Should the company phone book be available on the Snom 710 in it's Directory?

    Thanks

    Chris
     
  2. pj3cx

    pj3cx Active Member

    Joined:
    Aug 1, 2013
    Messages:
    645
    Likes Received:
    1
    Hi there,
    The company phonebook is published to all provisioned phones.
    Note that we export only the Mobile field from the contact entries.

    Therefore please verify that:
    - your phone is provisioned and running latest supported firmware
    - your contacts have a First Name and/or Last Name and a Mobile number.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.