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- Sep 22, 2017
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Hi,
I have installed the 3CX server 15.5 in our test environment, which I access using remote desktop.
Now, I have installed a 3cx client on the same environment which seems to work fine without any issues.
I have also installed a 3cx client on the laptop which I use for accessing the 3CX server, but somehow the client doesn't show contacts or presence.
it shows an error like "3CX Phone for Windows can't connect to Web API"
can someone let me know what could be the possible reasons and what all I have to do?
Thank you.
I have installed the 3CX server 15.5 in our test environment, which I access using remote desktop.
Now, I have installed a 3cx client on the same environment which seems to work fine without any issues.
I have also installed a 3cx client on the laptop which I use for accessing the 3CX server, but somehow the client doesn't show contacts or presence.
it shows an error like "3CX Phone for Windows can't connect to Web API"
can someone let me know what could be the possible reasons and what all I have to do?
Thank you.