No Extension history

Discussion in '3CX Phone System - General' started by mortenjorge, Sep 19, 2016.

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  1. mortenjorge

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    Hi,

    One of our V14 installations are missing their Extension History.

    If they answer a call from a call queue, they cant see the call in their 3cx Softphone History.

    I just tried to test it on our v15, and on this, i can see the call in the history.

    I've checked Group rights, Queue settings and Extension Settings..

    Nothing seems to be the problem

    However, i must be missing something - Any Ideas?

    Yours Sincerely
    Morten Jorgensen.
     
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  2. HotBeef

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    Hi Morten,

    Did you find a solution? We have the exact same issue.
     
  3. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

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    Hello @mortenjorge,

    Since the issue is resolved with v15, have you considered upgrading your PBX to v15?
     
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