no incoming call

Discussion in '3CX Phone System - General' started by maud, May 19, 2011.

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  1. maud

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    Hello,

    I do not manage to receive incoming calls, here is my logs (once I am blacklisted and later he says to me error of identifier or password).

    It is someone would have an answer to give me.

    10:44:42.203 [CM102001]: Authentication failed for SipReq: INVITE 2078@10.1.24.80:5060 tid=3864480632-1245444 cseq=INVITE contact=N676xxxxxx@127.0.0.1:10598 / 2 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    10:44:42.203 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:2078@10.1.24.80:5060 SIP/2.0
    Via: SIP/2.0/UDP 127.0.0.1:10598;rport=10598;branch=z9hG4bK3864480632-1245444
    Max-Forwards: 70
    Contact: <sip:N676xxxxxx@127.0.0.1:10598>
    To: "PSTN"<sip:2078@10.1.24.80>
    From: "SIP"<sip:N676xxxxxx@127.0.0.1>;tag=sipcontrol_3864370632-1114372
    Call-ID: e6559dc8-f0104-3@cder-109bf53125
    CSeq: 2 INVITE
    Session-Expires: 600;refresher=uac
    Min-SE: 90
    Accept: application/sdp, application/simple-message-summary
    Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, NOTIFY, REFER, PRACK
    Proxy-Authorization: Digest username="anonymous",realm="3CXPhoneSystem",nonce="414d535c03e417fa08:fee6ed447c3004a3397039a13b8a6591",uri="sip:2078@10.1.24.80:5060",response="2c3077b9126a778ea1129780608a5066",algorithm=MD5
    Supported: 100rel, replaces, timer
    Content-Length: 0

    10:44:42.203 [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE 2078@10.1.24.80:5060 tid=3864480632-1245444 cseq=INVITE contact=N676xxxxxx@127.0.0.1:10598 / 2 from(wire)
    10:44:42.093 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:2078@10.1.24.80:5060 SIP/2.0
    Via: SIP/2.0/UDP 127.0.0.1:10598;rport=10598;branch=z9hG4bK3864370632-1048836
    Max-Forwards: 70
    Contact: <sip:N676xxxxxx@127.0.0.1:10598>
    To: "PSTN"<sip:2078@10.1.24.80>
    From: "SIP"<sip:N676xxxxxx@127.0.0.1>;tag=sipcontrol_3864370632-1114372
    Call-ID: e6559dc8-f0104-3@cder-109bf53125
    CSeq: 1 INVITE
    Session-Expires: 600;refresher=uac
    Min-SE: 90
    Accept: application/sdp, application/simple-message-summary
    Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, NOTIFY, REFER, PRACK
    Supported: 100rel, replaces, timer
    Content-Length: 0
    Diversion: <sip:2078@127.0.0.1:10598>;reason=unknown

    10:44:42.093 [CM302001]: Authorization system can not identify source of: SipReq: INVITE 2078@10.1.24.80:5060 tid=3864370632-1048836 cseq=INVITE contact=N676xxxxxx@127.0.0.1:10598 / 1 from(wire)
    10:44:08.484 Currently active calls [none]
    10:43:36.484 Currently active calls [none]
    10:43:04.484 Currently active calls [none]
    10:42:32.484 Currently active calls [none]
    10:42:00.484 Currently active calls [none]
    10:41:28.484 Currently active calls [none]
    10:40:56.484 Currently active calls [none]
    10:40:24.484 Currently active calls [none]
    10:39:52.484 Currently active calls [none]
    10:39:20.484 Currently active calls [none]
    10:38:48.484 Currently active calls [none]
    10:38:18.406 Requests rate from IP 127.0.0.1:10598 is too high! Blacklisted for 20 seconds
    10:38:18.406 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:2078@10.1.24.80:5060 SIP/2.0
    Via: SIP/2.0/UDP 127.0.0.1:10598;rport=10598;branch=z9hG4bK3480667632-590084
    Max-Forwards: 70
    Contact: <sip:N676xxxxxx@127.0.0.1:10598>
    To: "PSTN"<sip:2078@10.1.24.80>
    From: "SIP"<sip:N676xxxxxx@127.0.0.1>;tag=sipcontrol_3480667632-655620
    Call-ID: cf76c5f0-80104-2@cder-109bf53125
    CSeq: 1 INVITE
    Session-Expires: 600;refresher=uac
    Min-SE: 90
    Accept: application/sdp, application/simple-message-summary
    Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, NOTIFY, REFER, PRACK
    Supported: 100rel, replaces, timer
    Content-Length: 0
    Diversion: <sip:2078@127.0.0.1:10598>;reason=unknown

    10:38:18.406 [CM302001]: Authorization system can not identify source of: SipReq: INVITE 2078@10.1.24.80:5060 tid=3480667632-590084 cseq=INVITE contact=N676xxxxxx@127.0.0.1:10598 / 1 from(wire)

    Thanks for your help,
    Maud
     
  2. nbailey

    nbailey Member

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    check auth ID and password.
     
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  3. maud

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    but i check the auth ID and password is the same
     
  4. nbailey

    nbailey Member

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    Need some further information to look into it. What make is the PSTN device you are using, verbose logs of an incoming call taking place, and generate support info for me. Something really doesn't seem right above and beyond what I mentioned. PM me and I will send you my email. But definitely user credentials are not correct.
     
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