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No incoming callerID OAD

Discussion in '3CX Phone System - General' started by bigchris, Sep 13, 2011.

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  1. bigchris

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    Hi,

    I have a 3cx system (version 9) with a beronet BF1E1 card in it.

    When calling from the ISDN to SIP, I am not getting the callerID (OAD) in 3cx or when I look at the active calls in the Beronet config page.

    What I seem to get in 3cx and on my phones is the string configured in beronet under SIP -> CLIR on SIP

    Any one got any ideas why?

    thanks
     
  2. leejor

    leejor Well-Known Member

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    Are you certain that it is being sent?
    Being ISDN the CID is a digital signal sent when the incoming call set-up is first sent from the provider, it shouldn't be a "timing" issue as it can be with analogue. It is either not being sent, or a configuration error in the ISDN gateway.
     
  3. bigchris

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    I will call our provider in the morning and check!
     
  4. bigchris

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    Just to tie up the and finish this thread -

    Yes BT had disabled CLIP on our account for some reason!
     
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