No Incomming Call via SIP Proxy manager

Discussion in '3CX Phone System - General' started by bannomust, Jun 24, 2010.

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  1. bannomust

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    Hi,
    One site I installed the 3CX phone system and remote site I have installed the 3CX proxy manger. On remote site I configured linksys PAP2T via locally insallted 3CX Proxy Manager. I open the necessary port on main site. Now I can able to make outgoing call via phone located on remote site via PAP2T through Proxy manager but I am not able to received the call from other phones to phone connected via PAP2T through proxy manger. It's gives the below error in error log.

    Why only outgoing is working while incomming is not working?

    In Log shows that the phone is rinning but on phone nothing and during that time i get the ring tone but no incomming ring?

    12:28:08.078 [CM503020]: Normal call termination. Reason: No answer
    12:28:08.078 [CM503016]: Call(14): Attempt to reach "251"<sip:251@10.200.4.15> failed. Reason: No Answer
    12:28:08.078 [CM503003]: Call(14): Call to sip:251@banno99.hopto.org has failed; Cause: 408 Request Timeout; from IP:127.0.0.1:5080
    12:27:37.796 Active calls counted toward license limit: [14]
    12:27:35.828 [CM503025]: Call(14): Calling Ext:Ext.251@[Dev:sip:251@213.132.230.253:5060]
    12:27:35.828 [MS210006] C:14.2:Offer provided. Connection(by pass mode): 10.200.4.15:48272(48273)
    12:27:35.796 [CM503004]: Call(14): Route 1: Ext:Ext.251@[Dev:sip:251@132.230.253.213:5060]
    12:27:35.781 [CM503010]: Making route(s) to "251"<sip:251@10.200.4.15>
    12:27:35.781 [MS210000] C:14.1:Offer received. RTP connection: 10.200.4.15:48272(48273)
    12:27:35.781 Remote SDP is set for legC:14.1
    12:27:35.781 [CM505001]: Ext.201: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite release 1104o stamp 56125] PBX contact: [sip:201@127.0.0.1:5060]
    12:27:35.781 [CM503001]: Call(14): Incoming call from Ext.201 to "251"<sip:251@10.200.4.15>
    12:27:35.765 [CM500002]: Info on incoming INVITE:
    INVITE sip:251@10.200.4.15 SIP/2.0
    Via: SIP/2.0/UDP 127.0.0.1:60102;branch=z9hG4bK-d8754z-1f6cc917a7375932-1---d8754z-;rport=60102;received=10.200.4.15
    Max-Forwards: 70
    Contact: <sip:201@10.200.4.15:60102>
    To: "251"<sip:251@10.200.4.15>
    From: "home1"<sip:201@10.200.4.15>;tag=8c33c81b
    Call-ID: ZDNlMTI2OTZiZjRhODRiZWEzZmE1MGUzN2U4NGY4Yjc.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO
    Proxy-Authorization: Digest username="201",realm="3CXPhoneSystem",nonce="414d535c0233b60706:6ab265101afc3ebc3251e1b368ccaa81",uri="sip:251@10.200.4.15",response="c982e720f66961c9a7f836cfdae065da",algorithm=MD5
    User-Agent: X-Lite release 1104o stamp 56125
    Content-Length: 0

    Please help me to resolve this issue.

    Thanks,
    Banno
     
  2. mfm

    mfm Active Member

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    Hi Banno,

    Do you have some kind of router that might be blocking the port for whatever reason on the tunnel side, if so could you stop it whilst you try the test again, If it is still failing a wireshark capture will be necessary on both the proxy and the PBX side.
     
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