No Incomming Call via SIP Proxy manager

[bannomust]

Hi,
One site I installed the 3CX phone system and remote site I have installed the 3CX proxy manger. On remote site I configured linksys PAP2T via locally insallted 3CX Proxy Manager. I open the necessary port on main site. Now I can able to make outgoing call via phone located on remote site via PAP2T through Proxy manager but I am not able to received the call from other phones to phone connected via PAP2T through proxy manger. It's gives the below error in error log.

Why only outgoing is working while incomming is not working?

In Log shows that the phone is rinning but on phone nothing and during that time i get the ring tone but no incomming ring?

12:28:08.078 [CM503020]: Normal call termination. Reason: No answer
12:28:08.078 [CM503016]: Call(14): Attempt to reach "251"<sip:[email protected]> failed. Reason: No Answer
12:28:08.078 [CM503003]: Call(14): Call to sip:[email protected] has failed; Cause: 408 Request Timeout; from IP:127.0.0.1:5080
12:27:37.796 Active calls counted toward license limit: [14]
12:27:35.828 [CM503025]: Call(14): Calling Ext:Ext.251@[Dev:sip:[email protected]:5060]
12:27:35.828 [MS210006] C:14.2:Offer provided. Connection(by pass mode): 10.200.4.15:48272(48273)
12:27:35.796 [CM503004]: Call(14): Route 1: Ext:Ext.251@[Dev:sip:[email protected]:5060]
12:27:35.781 [CM503010]: Making route(s) to "251"<sip:[email protected]>
12:27:35.781 [MS210000] C:14.1:Offer received. RTP connection: 10.200.4.15:48272(48273)
12:27:35.781 Remote SDP is set for legC:14.1
12:27:35.781 [CM505001]: Ext.201: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite release 1104o stamp 56125] PBX contact: [sip:[email protected]:5060]
12:27:35.781 [CM503001]: Call(14): Incoming call from Ext.201 to "251"<sip:[email protected]>
12:27:35.765 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 127.0.0.1:60102;branch=z9hG4bK-d8754z-1f6cc917a7375932-1---d8754z-;rport=60102;received=10.200.4.15
Max-Forwards: 70
Contact: <sip:[email protected]:60102>
To: "251"<sip:[email protected]>
From: "home1"<sip:[email protected]>;tag=8c33c81b
Call-ID: ZDNlMTI2OTZiZjRhODRiZWEzZmE1MGUzN2U4NGY4Yjc.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO
Proxy-Authorization: Digest username="201",realm="3CXPhoneSystem",nonce="414d535c0233b60706:6ab265101afc3ebc3251e1b368ccaa81",uri="sip:[email protected]",response="c982e720f66961c9a7f836cfdae065da",algorithm=MD5
User-Agent: X-Lite release 1104o stamp 56125
Content-Length: 0

Please help me to resolve this issue.

Thanks,
Banno

 

[mfm]

Hi Banno,

Do you have some kind of router that might be blocking the port for whatever reason on the tunnel side, if so could you stop it whilst you try the test again, If it is still failing a wireshark capture will be necessary on both the proxy and the PBX side.