I have a small 3cx install with 10 externsions using SNOM 300's/360's. 3cx is current except for the last patch as of a few days ago. I have a Patton 4114 pstn gateway (patched to current) with 4 lines and a voip trunk with Voicepulse. My main internet trunk went down yesterday and the phone went out with it. My 3cx server was running, i rebooted it and the patton, it would not pick up calls from the Patton. I dialed in multiple times to constant ringing. I was out of the office and drove in, by the time i got there the internet connection was up and the phone system began answering calls. I dialed in multiple times after the reboot to constant ringing. Is there any reason an internet connectivity issue should keep it from answering calls on the PSTN lines? I am very frustrated, my employees have stopped telling me about issues with the phone system as they see them as happening every day. I have begun calling into the system every morning to make sure it is answering calls, we get complaints from our clients saying our phone system doesnt answer. But most every time i call in to test it, it picks up the phone. I would create a support ticket, but other than "it doesnt work all the time", i dont know what to tell them. Its running on a Windows 2003 machine built only for the phone.