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No known route to target Grandstream GXW4104

Discussion in '3CX Phone System - General' started by KOUSIS, Nov 23, 2010.

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  1. KOUSIS

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    Hello

    I followed all the details in how to configure the Grandstream GXW4104 and i even changed the line tones for Greece but i'm still have problem to dial an external number
    The log is like this
    16:40:41.834 [CM503020]: Normal call termination. Reason: Not found
    16:40:41.834 [CM503016]: Call(10): Attempt to reach <sip:2382024662@192.168.1.2> failed. Reason: Not Found
    16:40:41.833 [CM503014]: Call(10): No known route to target: <sip:2382024662@192.168.1.2>
    16:40:41.832 [CM503010]: Making route(s) to <sip:2382024662@192.168.1.2>
    16:40:41.829 [CM505001]: Ext.203: Device info: Device Identified: [Man: Yealink;Mod: T20;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, no-recvonly] UserAgent: [Yealink SIP-T20P 9.50.0.50] PBX contact: [sip:203@192.168.1.2:5060]
    16:40:41.821 [CM503001]: Call(10): Incoming call from Ext.203 to <sip:2382024662@192.168.1.2>
    16:40:34.843 [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 96.9.132.83:3478 over Transport 192.168.1.2:5060
    16:30:46.267 [CM503016]: Call(9): Attempt to reach <sip:02382024662@192.168.1.2> failed. Reason: Not Found
    16:30:46.265 [CM503010]: Making route(s) to <sip:02382024662@192.168.1.2>
    16:30:46.244 [CM503001]: Call(9): Incoming call from Ext.203 to <sip:02382024662@192.168.1.2>
    16:30:32.198 [CM503016]: Call(8): Attempt to reach <sip:2382024662@192.168.1.2> failed. Reason: Not Found
    16:30:32.195 [CM503010]: Making route(s) to <sip:2382024662@192.168.1.2>
    16:30:32.186 [CM503001]: Call(8): Incoming call from Ext.203 to <sip:2382024662@192.168.1.2>
    16:28:15.842 [CM503016]: Call(7): Attempt to reach <sip:6936158137@192.168.1.2> failed. Reason: Not Found

    Any ideas?

    Thank you
     
  2. SY

    SY Well-Known Member
    3CX Support

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    The reason is specified by this log entry:
    You need to create outbound rule which will fit the pattern of the dialed numbers.
     
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  3. KOUSIS

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    Thank you for the reply

    Can you point me to an example on how to create this rule?
     
  4. leejor

    leejor Well-Known Member

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