No lights are displayed when transferring

Discussion in '3CX Phone System - General' started by Labman, Jul 11, 2010.

Thread Status:
Not open for further replies.
  1. Labman

    Joined:
    Jul 11, 2010
    Messages:
    2
    Likes Received:
    0
    Using a Snom 320 phone, I have the following issue.

    When an incoming call is answered and transferred to any extension with another Snom phone, the lights on the sidecar does not flash at all. As soon as the extension answers the call, the light comes on.

    If it is not an incoming call, but only an internal call, the light flashes and turns stable perfectly.

    Can anyone help me with this please?
     
  2. jsadan

    Joined:
    May 3, 2010
    Messages:
    91
    Likes Received:
    0
    Do you have the free version? If so did you check and see if 3CX supports the light issue you are having?
     
  3. Labman

    Joined:
    Jul 11, 2010
    Messages:
    2
    Likes Received:
    0
    no it is a commercial version
     
  4. MichaelB

    MichaelB Member
    3CX Support

    Joined:
    Aug 25, 2009
    Messages:
    407
    Likes Received:
    8
    Hi, please update to the latest firmware of phone.
    Thanks
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.