Howdy! I have encountered a problem then I haven't been able to fix. We are running v132 SP6 with Polycom 335 phone. When an internal extension dials an external number, ie their cell phone the personal dialing never hears a ring on their handset. When the person they are calling picks up they are able to hear them and have a normal call, and everything is fine. From that same extension, when they dial an internal extension they have the ring until the person picks up. Any ideas where to start? Thanks!