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- Aug 10, 2007
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Hello all,
I setup an outbound trunk for VoipOn using the defualts from the list given in 3cx. The line states it is registered and it shows green. When I try and dial out using 7 as the prefix then the UK number it fails. I have it so it strips the 7 and adds the 44, I do not receive a dialtone but the x-lite SIP client states the person I am calling is unavailable and it is unable to connect.
I can receive incoming calls to this trunk if I dial using another external line. When I use X-lite with my VoipOn settings and connect directly to the VoipOn server I can send and receive calls.
I have a CallWithUs trunk setup and I have no issues sending or receiving calls to the UK.
Has anyone come across this issue?
Any help would be apprecaited.
3cx version: 5.1.4393
X-Lite v: 3.0.47546
Outbound Call rules:
Localcalls (US)
EX07 & LongDistance (US)
CallWithUs (UK)
VoipOn (UK)
Logging:
23:13:45.813 Call::Terminate [CM503008]: Call(2): Call is terminated
23:13:45.751 Call::RouteFailed [CM503014]: Call(2): Attempt to reach "78706010100"[sip:[email protected]] failed. Reason: Server Failure
23:13:45.751 CallLeg:nFailure [CM503003]: Call(2): Call to sip:[email protected]:5060 has failed; Cause: 500 Unable to handle request; warning: Noisy feedback tells: pid=13829 req_src_ip=217.14.132.172 req_src_port=5065 in_uri=sip:[email protected]:5060 out_uri=sip:[email protected]:5060 via_cnt==1; from IP:217.14.132.178:5060
23:13:40.533 MediaServerReporting::SetRemoteParty [MS210002] C:2.2:Offer provided. Connection(transcoding mode): 67.78.30.76:9000(9001)
23:13:40.440 CallCtrl:nSelectRouteReq [CM503004]: Call(2): Calling: VoIPline:10003@[Dev:sip:[email protected]:5060]
23:13:40.393 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to "78706010100"[sip:[email protected]]
23:13:40.393 MediaServerReporting::SetRemoteParty [MS210000] C:2.1:Offer received. RTP connection: 10.1.4.92:64138(64139)
23:13:40.377 CallLeg::setRemoteSdp Remote SDP is set for legC:2.1
23:13:40.377 Extension:rintEndpointInfo [CM505001]: Ext.503: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite release 1100l stamp 47546] Transport: [sip:10.1.4.21:5060]
23:13:40.330 CallCtrl:nIncomingCall [CM503001]: Call(2): Incoming call from Ext.503 to "78706010100"[sip:[email protected]]
23:13:40.315 CallLeg:nNewCall [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.1.4.92:6785;branch=z9hG4bK-d8754z-9c3e28292b262b65-1---d8754z-;rport=6785
Max-Forwards: 70
Contact: [sip:[email protected]:6785]
To: "78706010100"[sip:[email protected]]
From: "DeskPhone"[sip:[email protected]];tag=ec2ca92b
Call-ID: ZTI4MTRlZmFkZmE2ZDUzODY3Y2QyMTc4N2UzMmQ5ZWU.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO
Proxy-Authorization: Digest username="503",realm="3CXPhoneSystem",nonce="12859874019:dc1d70efc168a39390e5d23681e8320c",uri="sip:[email protected]",response="3fac770fd7f1aea9b03ec54e371f4270",algorithm=MD5
User-Agent: X-Lite release 1100l stamp 47546
Content-Length: 0
I setup an outbound trunk for VoipOn using the defualts from the list given in 3cx. The line states it is registered and it shows green. When I try and dial out using 7 as the prefix then the UK number it fails. I have it so it strips the 7 and adds the 44, I do not receive a dialtone but the x-lite SIP client states the person I am calling is unavailable and it is unable to connect.
I can receive incoming calls to this trunk if I dial using another external line. When I use X-lite with my VoipOn settings and connect directly to the VoipOn server I can send and receive calls.
I have a CallWithUs trunk setup and I have no issues sending or receiving calls to the UK.
Has anyone come across this issue?
Any help would be apprecaited.
3cx version: 5.1.4393
X-Lite v: 3.0.47546
Outbound Call rules:
Localcalls (US)
EX07 & LongDistance (US)
CallWithUs (UK)
VoipOn (UK)
Logging:
23:13:45.813 Call::Terminate [CM503008]: Call(2): Call is terminated
23:13:45.751 Call::RouteFailed [CM503014]: Call(2): Attempt to reach "78706010100"[sip:[email protected]] failed. Reason: Server Failure
23:13:45.751 CallLeg:nFailure [CM503003]: Call(2): Call to sip:[email protected]:5060 has failed; Cause: 500 Unable to handle request; warning: Noisy feedback tells: pid=13829 req_src_ip=217.14.132.172 req_src_port=5065 in_uri=sip:[email protected]:5060 out_uri=sip:[email protected]:5060 via_cnt==1; from IP:217.14.132.178:5060
23:13:40.533 MediaServerReporting::SetRemoteParty [MS210002] C:2.2:Offer provided. Connection(transcoding mode): 67.78.30.76:9000(9001)
23:13:40.440 CallCtrl:nSelectRouteReq [CM503004]: Call(2): Calling: VoIPline:10003@[Dev:sip:[email protected]:5060]
23:13:40.393 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to "78706010100"[sip:[email protected]]
23:13:40.393 MediaServerReporting::SetRemoteParty [MS210000] C:2.1:Offer received. RTP connection: 10.1.4.92:64138(64139)
23:13:40.377 CallLeg::setRemoteSdp Remote SDP is set for legC:2.1
23:13:40.377 Extension:rintEndpointInfo [CM505001]: Ext.503: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite release 1100l stamp 47546] Transport: [sip:10.1.4.21:5060]
23:13:40.330 CallCtrl:nIncomingCall [CM503001]: Call(2): Incoming call from Ext.503 to "78706010100"[sip:[email protected]]
23:13:40.315 CallLeg:nNewCall [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.1.4.92:6785;branch=z9hG4bK-d8754z-9c3e28292b262b65-1---d8754z-;rport=6785
Max-Forwards: 70
Contact: [sip:[email protected]:6785]
To: "78706010100"[sip:[email protected]]
From: "DeskPhone"[sip:[email protected]];tag=ec2ca92b
Call-ID: ZTI4MTRlZmFkZmE2ZDUzODY3Y2QyMTc4N2UzMmQ5ZWU.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO
Proxy-Authorization: Digest username="503",realm="3CXPhoneSystem",nonce="12859874019:dc1d70efc168a39390e5d23681e8320c",uri="sip:[email protected]",response="3fac770fd7f1aea9b03ec54e371f4270",algorithm=MD5
User-Agent: X-Lite release 1100l stamp 47546
Content-Length: 0