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NO RTP Audio

Discussion in '3CX Phone System - General' started by darren-mc, Jul 13, 2010.

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  1. darren-mc

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    I am getting the following errors on some of my connections (external)
    16:38:17.671 [MS105000] C:4.2: No RTP packets were received:remoteAddr=212.11.91.124:19466,extAddr=0.0.0.0:0,localAddr=192.168.1.2:7010

    Anyone any ideas...what's causing the lack of audio. I have performed a firewall check and everything passes with a status of zero.

    Cheers,
    Darren
     
  2. SY

    SY Well-Known Member
    3CX Support

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    Hi Darren,

    Could you please specify call scenario?
    Please include followinginformation:
    1. participants of the call. Location (LAN or WAN). Devices (PSTN gateway model/Name of VoIP provider/Model of hardware phones or version of software phones).
    2. Call flow. Who called whom etc.

    I think that this question is related to http://www.3cx.com/forums/c450-profile-15995.html
    Please confirm it.

    Thanks
     
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