No RTP

Discussion in '3CX Phone System - General' started by gisvpn, Apr 18, 2010.

Thread Status:
Not open for further replies.
  1. gisvpn

    Joined:
    Feb 16, 2010
    Messages:
    11
    Likes Received:
    0
    Hello,

    Does anyone know what this means in the server log and what could cause it ?

    17:19:53.751 [MS105000] C:34.1: No RTP packets were received:remoteAddr=192.168.3.13:17380,extAddr=0.0.0.0:0,localAddr=192.168.3.11:7086

    I think what was happening and the problem I was having was I was ringing someone and they were picking up the phone however they could not hear me and the phone kept giving the ringing sound to me still.

    Many thanks,

    GISVPN
     
  2. SY

    SY Well-Known Member
    3CX Support

    Joined:
    Jan 26, 2007
    Messages:
    1,825
    Likes Received:
    2
    It means that PBX didn't receive any audio from 192.168.3.13:17380...
    The full log of problematic call scenario may provide additional hints.

    Thanks
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.