No Sound from external phone

Discussion in '3CX Phone System - General' started by thebridgeit, Feb 7, 2009.

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  1. thebridgeit

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    Hello i am currently just in the testing stages and i think i need a little help. i have a phone that is not within the network. in fact it isnt even in the same town. and when i call it it recieves calls and a i can call voicemail just fine, but when i call another phone or when another phone calls me, there is no sound whats so ever. so does anybody know what could be wrong?
     
  2. thebridgeit

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    to add to this, i just noticed that when i answer a phone that is not inside the network, 3cx doesnt reconize that it picked up because after i answer the call on the phone it stops ringing but it still just says incoming call, and it does the smae thing with the 3cx voip client
     
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