no sound from the Incoming calls.

Discussion in '3CX Phone System - General' started by pconlineshop, Apr 28, 2007.

  1. pconlineshop

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    12:26:39.793 StratLink::eek:nHangUp Call(C:8): got Hang-Up from Ln:9742396@itakl; reason: ???
    12:26:07.480 CallLegImpl::eek:nConnected Established media channel for Ext.801: remote=10.0.0.31:16482; local=10.0.0.17:7016
    12:26:07.480 StratInOut::eek:nConnected Call from Ln:9742396@itakl to Ext.801 is established
    12:26:07.480 CallLegImpl::eek:nConnected Established media channel for Ln:9742396@itakl: remote=203.184.16.2:35066; local=125.238.75.119:9008
    12:26:06.637 CallConf::eek:nIncoming Incoming call from Ln:9742396@itakl to sip:6499742396@203.184.16.35:5060
    12:24:56.652 ClientRegs::eek:nSuccess Registration of sip:6499742396@akl.italk.co.nz is successful
    12:24:56.058 ExtLine::Register_ Send registration for "6499742396"<sip:6499742396@akl.italk.co.nz>
     
  2. pconlineshop

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    logs from 3cx for no sound error

    14:56:45.294 StratLink::eek:nHangUp Call(C:E): got Hang-Up from Ln:1000@itakl; reason: ???
    14:56:13.263 CallLegImpl::eek:nConnected Established media channel for Ext.801: remote=10.0.0.31:7380; local=10.0.0.17:7028
    14:56:13.263 StratInOut::eek:nConnected Call from Ln:1000@itakl to Ext.801 is established
    14:56:13.263 CallLegImpl::eek:nConnected Established media channel for Ln:1000@itakl: remote=203.184.16.2:35674; local=125.238.73.140:9020
    14:56:12.513 CallConf::eek:nIncoming Incoming call from Ln:1000@itakl to sip:6499742396@203.184.16.35:5060
     
  3. Anonymous

    Anonymous Guest

    Mate,

    Can you provide a bit more information.

    For example:
    ATA
    Type of call eg extension to extension, extension to external, internal to external etc.

    Looks like the call is going through, but get disconnected. This can relate to a few things:

    - NAT (yep that one again)
    - Disconnect due to silence on the line and the call gets terminated, this realates to NAT.
    - Firewall, make sure you have all the ports open.
     
  4. jimmy652001

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    inbound not audio

    16:33:13.125 StratLink::eek:nHangUp Call(C:1A): Ext.101 hung up call; reason: BYE
    16:32:42.843 CallLegImpl::eek:nConnected Call(C:1A): Created audio channel for Ext.101 (192.168.200.15:12848) with third party (192.168.200.12:7086)
    16:32:42.812 StratInOut::eek:nConnected Call(C:1A): Setup completed for call from Ln:10003@SPA400 to Ext.101
    16:32:32.812 CallConf::eek:nProvisional Call(C:1A): got response from 101
    16:32:23.031 CallLegImpl::eek:nConnected Call(C:1A): Created audio channel for Ln:10003@SPA400 (192.168.200.24:10000) with Media Server (192.168.200.12:7084)
    16:32:22.875 CallConf::eek:nIncoming Call(C:1A): Incoming call from Ln:10003@SPA400 to sip:10003@192

    After I pickup call from ext line. I cannot hear any audio from outsider, and outsider also cannot hear me.

    above is the report from the server status.

    Please help me.

    Regards
    Jimmy
     

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