No sound on 3CX softphone when second line is opened

Discussion in '3CX Phone System - General' started by newportri, Nov 23, 2012.

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  1. newportri

    Nov 22, 2012
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    I am testing out using multiple lines on my 3CX softphone with two cell phones, but I am having some sound problems. I make the first call from a cell phone to my 3CX phone, and I have sound both ways. However, when I call from a second cell phone on put the first call on hold, I don't get any speaker sound on the 3CX softphone. The 3CX microphone works and I can hear that in both cell phones when I switch between the two lines they are on. Once I disconnect one line, I get the speaker sound back on the 3CX softphone..
    I am using the Primary Sound Capture driver for both the microphone and speaker on the 3CX softphone.
    Any suggestions to what I should do to get this to work?
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