Solved No update for 3CX V15.5 SP2

Discussion in '3CX Phone System - General' started by benitok, Nov 27, 2017.

Thread Status:
Not open for further replies.
  1. benitok

    Joined:
    Aug 23, 2017
    Messages:
    37
    Likes Received:
    6
    Our one client 3CX server is not showing the V15.5 SP2 update.

    On the Dashboard it shows: Dashboard License: Activated Standard 15.5.3849.1

    If I click on it it shows,
    Product details (License)
    Product: 3CX Phone System Standard Edition
    Version Number: 15.5.5

    Am I missing something? Should it not update to ver 15.5.6354.2?

    Regards,
    Benito
     
  2. JWillScott

    Joined:
    Nov 18, 2017
    Messages:
    12
    Likes Received:
    3
    You should wait until they work out some more of the kinks. There are numerous ones still.
     
    Brian Cross likes this.
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    5,514
    Likes Received:
    360
    Hello @benitok

    Is this a local installation or cloud? Windows or Linux? Do you see any other updates if you click on the blue update button on the Dashboard?
     
  4. benitok

    Joined:
    Aug 23, 2017
    Messages:
    37
    Likes Received:
    6
    Hi @YiannisH_3CX ,

    Apologies for the late reply. To answer your questions,

    Cloud installation.
    Linux Debian 8 Jessie.
    Currently don't see any updates. It just says 'Your system is up to date. Last checked: Today, 11:30'.
     
  5. benitok

    Joined:
    Aug 23, 2017
    Messages:
    37
    Likes Received:
    6
    #5 benitok, Dec 5, 2017
    Last edited: Dec 5, 2017
  6. benitok

    Joined:
    Aug 23, 2017
    Messages:
    37
    Likes Received:
    6
    #6 benitok, Dec 5, 2017
    Last edited: Dec 5, 2017
  7. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    5,514
    Likes Received:
    360
    Since this is a PBX express installation that is exactly the solution. Please apply it and let us know if you can now see the update
     
  8. benitok

    Joined:
    Aug 23, 2017
    Messages:
    37
    Likes Received:
    6
  9. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    5,514
    Likes Received:
    360
    Glad the issue is resolved and thank you for sharing your solution
     
Thread Status:
Not open for further replies.