No video with 3CX free edition and door comms system

Discussion in '3CX Phone System - General' started by LaUs3r, Jun 17, 2014.

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  1. LaUs3r

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    Dear all,

    I have the following setup: a SIP door communication system from Divus containing a bell, cam, mic and speaker at my front door. Inside I have a Divus touchpanel which takes the calls from the door comms system. The touchpanel and door comms system is successfully registered at the 3CX-server (free edition). When I ring the bell, the call is forwarded to the touchpanel and I can answer the call. My problem is that I don't get video, only audio.
    I tried to figure out why and I was looking for an explicit option to enable video for the phones or extensions, but didn't find anything so far.

    Your help is much appreciated.
     
  2. 3CXNP

    3CX Support

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    Does your door phone have a setting in its own configuration which enables and disables video?
     
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  3. LaUs3r

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    [CLOSED]Re: No video with 3CX free edition and door comms sy

    I set up the whole thing again and now it works....maybe I got some typo in it which I missed during all my checks before.
    thx for the effort anyways.

    cheers
     
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