Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

No voice for both line

Discussion in '3CX Phone System - General' started by richard, Jan 19, 2008.

Thread Status:
Not open for further replies.
  1. richard

    Joined:
    Jan 18, 2008
    Messages:
    2
    Likes Received:
    0
    I am using ATCOM IP PHONE model (AT-530P), TP-Link WEb SmartSwitch, I used 3CX IP Phone Systems, everything is ok, the only problem is, I can't hear the voice for both caller and receiver, there is a connection, all IP Phone was registered, there is also a dial tone for every Phone. What should I do, anybody can helpme this problem? Pleaseee........

    second do I need Internet connection whrere I only configured the InterCom (Telephone Inside the Company only)?

    richard
     
  2. yadac123

    Joined:
    Jan 19, 2008
    Messages:
    24
    Likes Received:
    0
    is your 3cx box behind a firewall? you need to forward ports 9000 and up.
     
  3. richard

    Joined:
    Jan 18, 2008
    Messages:
    2
    Likes Received:
    0
    I got the exact configuration, thanks for your help,

    I have another problem. I could not make outbound call,

    10:27:30.765 Call::Terminate [CM503008]: Call(37): Call is terminated
    10:27:30.734 Call::RouteFailed [CM503014]: Call(37): Attempt to reach "99930920"[sip:99930920@192.168.1.2:5060] failed. Reason: Forbidden
    10:27:30.734 CallLeg::eek:nFailure [CM503003]: Call(37): Call to sip:9930920@192.168.1.55:5060 has failed; Cause: 603 Decline; from IP:192.168.1.55
    10:27:24.531 CallLeg::eek:nFailure [CM503003]: Call(37): Call to sip:9930920@192.168.1.55:5060 has failed; Cause: 603 Decline; from IP:192.168.1.55
    10:27:18.328 CallLeg::eek:nFailure [CM503003]: Call(37): Call to sip:9930920@192.168.1.55:5060 has failed; Cause: 603 Decline; from IP:192.168.1.55
    10:27:12.140 CallLeg::eek:nFailure [CM503003]: Call(37): Call to sip:9930920@192.168.1.55:5060 has failed; Cause: 603 Decline; from IP:192.168.1.55
    10:27:05.968 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(37): Calling: PSTNline:10001@[Dev:sip:10001@192.168.1.55:5060, Dev:sip:10002@192.168.1.55:5060, Dev:sip:10003@192.168.1.55:5060, Dev:sip:10000@192.168.1.55:5060]
    10:27:05.875 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to "99930920"[sip:99930920@192.168.1.2:5060]
    10:27:05.875 Extension::printEndpointInfo [CM505001]: Ext.101: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Voip Phone 1.0] Transport: [sip:192.168.1.2:5060]
    10:27:05.843 CallCtrl::eek:nIncomingCall [CM503001]: Call(37): Incoming call from Ext.101 to "99930920"[sip:99930920@192.168.1.2:5060]
     
Thread Status:
Not open for further replies.