Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Not getting Caller ID in VAD

Discussion in '3CX Phone System - General' started by GManNAtl, May 15, 2014.

Thread Status:
Not open for further replies.
  1. GManNAtl

    Joined:
    Sep 13, 2012
    Messages:
    58
    Likes Received:
    0
    I am working on a new app with the VAD and am capturing session.ani, DNIS, and callid to post into a database. Everything works great, but on a transferred call from outside I do not get the outside callers ID in any of these fields.

    ANI captures the extension that answered and transferred the call
    CID gets something like "From_1000_To_7050...."
    DNIS gets the IVR pilot number in this case 7050.

    If I route a call directly from outside with an inbound rule I get the CID in the ANI variable. Is there no way to preserve the CID when transferring a call to VAD??
     
Thread Status:
Not open for further replies.