not registered extensions

Discussion in '3CX Phone System - General' started by Nour, Feb 9, 2015.

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  1. Nour

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    How can I register the extensions ?
    its status is not registered and i have no connection with LDAP
     
  2. lneblett

    lneblett Well-Known Member

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    The two issues you reported are not related. The first is to get the extension to be recognized by the PBX so that it can make and take calls. The second has more to do with a directory.

    You need to solve the first issue (registration) before moving to the second.

    As you gave no information at all about the phone type, the PBX version, etc. The best I can suggest is to use the blog from above and enter a search term for phone registration. There is also the manual, but the blog is more descriptive.
     
  3. Nour

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    Many thanks for the clarifications

    I have installed the 3CX PBX v.12.5 tial and 3CX softphone and i want to register it on the PBX to do test calls and record them.

    please help me
     
  4. lneblett

    lneblett Well-Known Member

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    First, call recording is not supported with the free versions.

    Having said that however, you can still install and test the softphone by searching on the blog or using the user manual -

    http://www.3cx.com/user-manual/
     
  5. Nour

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    Thank you ;)
     
  6. Nour

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    Hi

    I registered the phone and dd some calls

    Now I want to know where can i find the database for all the calls that I made ??

    and for the voice recording,( I activated my free licence ) I want to know if it is on the PBX level or the phone level

    Thaaanks :)
     
  7. Nour

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    for the voice recording,( I activated my free licence ) I want to know if it is on the PBX level or the phone level
     
  8. lneblett

    lneblett Well-Known Member

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    Recordings are stored in the server. Look in the Program Data folder (hidden, so you will need to unhide) and then the 3CX folder. There will be other folders of which one will hold the recordings. I do not recall off-hand,, but if you look around, you will find them.
     
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