Novice need help to start

Discussion in '3CX Phone System - General' started by Nilo, Jan 11, 2008.

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  1. Nilo

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    Hi all,

    I am a novice on this area (VOIP). I just download 3cx and I bought a SPA-841 and a LG broadvox ip phone. My VOIP provider is Vontastic with linksys phone adapter SPA2101. My question is do ask my voip provider for stun server and sip server? One my ip phone has dial tone but I can not callout nor recieve.

    Thanks,
    Panelo
     
  2. RobLloyd

    RobLloyd Member

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    You need to
    1) Create an extension for your voip phone. Have it setup to use the 3CX as the sip server.
    2) Create a line for your voip provider using their server address, account name, passwords etc.

    Once that is done, dial 9 and you should be able to dial out.
    The manual is a good place to start:
    http://www.3cx.com/phone-system/download-links/
     
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  3. simones181170

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    remember to add a outbound roule :)
     
  4. Nilo

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    Hi,
    Here my configuration? My PSTN and VOIP is not register let me know what I did wrong.

    Thanks for help


    Add Extension

    Extension number 100
    First Name Panelo
    Last Name Pansoy
    Email address

    Authentication
    ID 10001
    Password 10001


    Extension Created
    Extension Number 100 was created for Panelo Pansoy

    You will need to enter these settings into the Users SIP phone:

    Proxy server IP or FQDN: 192.168.1.63:5060
    User ID: 100
    Authentication ID: 10001
    Password: 10001


    Gateway Created

    Lines 10000 to 10000 have been created for linksys

    You will need to enter these settings into the VOIP Gateway:

    Proxy server IP or FQDN: 192.168.1.63:5060

    Line 10000
    Internal number: 10000
    Authentication ID: 10000
    Authentication Password: 10000


    Add PSTN
    Gateway hostname or IP: vnnt.vipsip.com
    Gateway port (default is 5060): 5060
    Number of port: 1
    Type: analog

    Add VOIP
    Name of Provider: Vontastic
    x Generic voip provider

    Registrar/Proxy Hostname or IP: vnnt.vipsip.com
    Outbound Proxy Hostname or IP: vnnt.vipsip.com


    Manage Gateways & Providers

    10000 10000 linksys Gateway both 1 No Fax 100 100
    10001 10001 Vontastic Provider both 10 No Fax 100 100



    11:27:06.162 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.1.63:5100;user=phone
    11:27:05.490 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    11:27:01.709 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: NOTIFY 192.168.1.63 tid=-c1f01458 cseq=NOTIFY / 58 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    11:27:01.396 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: NOTIFY 192.168.1.63 tid=-c1f01458 cseq=NOTIFY / 58 from(wire)
    11:26:59.427 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 10001@Vontastic is scheduled in 1 minute
    11:26:59.427 ClientRegs::eek:nFailure [CM504005]: Registration failed for: 10001@Vontastic
    11:26:59.068 StunClient::eek:nInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.76.23:3478 over Transport 192.168.1.63:5060
    11:26:46.302 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: NOTIFY 192.168.1.63 tid=-5067d147 cseq=NOTIFY / 57 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    11:26:45.974 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: NOTIFY 192.168.1.63 tid=-5067d147 cseq=NOTIFY / 57 from(wire)
    11:26:30.818 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: NOTIFY 192.168.1.63 tid=-2d5df86f cseq=NOTIFY / 56 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    11:26:30.506 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: NOTIFY 192.168.1.63 tid=-2d5df86f cseq=NOTIFY / 56 from(wire)
    11:26:27.162 ClientRegs::Register [CM504003]: Sent registration request for 10001@Vontastic
    11:26:18.381 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 10001@Vontastic is scheduled in 1 minute
    11:26:18.381 ClientRegs::eek:nFailure [CM504005]: Registration failed for: 10001@Vontastic
    11:26:15.365 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: NOTIFY 192.168.1.63 tid=-f6d8127f cseq=NOTIFY / 55 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    11:26:15.052 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: NOTIFY 192.168.1.63 tid=-f6d8127f cseq=NOTIFY / 55 from(wire)
    11:25:59.927 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: NOTIFY 192.168.1.63 tid=-1d67a942 cseq=NOTIFY / 54 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    11:25:59.615 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: NOTIFY 192.168.1.63 tid=-1d67a942 cseq=NOTIFY / 54 from(wire)
    11:25:46.162 ClientRegs::Register [CM504003]: Sent registration request for 10001@Vontastic
    11:25:44.459 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: NOTIFY 192.168.1.63 tid=-dd87df0b cseq=NOTIFY / 53 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    11:25:44.131 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: NOTIFY 192.168.1.63 tid=-dd87df0b cseq=NOTIFY / 53 from(wire)
    11:25:29.006 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: NOTIFY 192.168.1.63 tid=-7934aa71 cseq=NOTIFY / 52 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    11:25:28.693 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: NOTIFY 192.168.1.63 tid=-7934aa71 cseq=NOTIFY / 52 from(wire)
    11:25:26.927 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 10001@Vontastic is scheduled in 1 minute
    11:25:26.927 ClientRegs::eek:nFailure [CM504005]: Registration failed for: 10001@Vontastic
    11:25:13.584 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: NOTIFY 192.168.1.63 tid=-ce452ccb cseq=NOTIFY / 51 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    11:25:13.271 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: NOTIFY 192.168.1.63 tid=-ce452ccb cseq=NOTIFY / 51 from(wire)
    11:25:04.052 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: INVITE 915106765167 @192.168.1.63 tid=-a707869c cseq=INVITE contact=10001 @192.168.1.13:5060 / 102 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    11:25:03.724 evt::CheckAuth::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:915106765167 @192.168.1.63 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.13:5060;branch=z9hG4bK-a707869c
    Max-Forwards: 70
    Contact: "Panelo Pansoy"[sip:10001@192.168.1.13:5060]
    To: [sip:915106765167@192.168.1.63]
    From: "Panelo Pansoy"[sip:10001@192.168.1.63];tag=a9892c3f22bb2f3o0
    Call-ID: 6e15ab03-1df777b3 @192.168.1.13
    CSeq: 102 INVITE
    Expires: 240
    Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
    Proxy-Authorization: Digest username="10001",realm="3CXPhoneSystem",nonce="12844639503:ace75a9c2677dd2f6c9385b0d66da9fb",uri="sip:915106765167@192.168.1.63",algorithm=MD5,response="ab76336444400c6e0031490e6008a310"
    User-Agent: Sipura/SPA841-3.1.3(a)
    Content-Length: 0
     
  5. simones181170

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    are the port of router and firewall open ?

    Outbound Proxy Hostname or IP: leave it blank
     
  6. miraportuga

    miraportuga Member

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    Are you sure the add PSTN part is correct? Seems like its pointing to a voip provider instead of poiting to a PSTN gateway like it would be normal on a PSTN line...

    Cheers
     
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