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Number of channels when paging

Discussion in '3CX Phone System - General' started by ccexpert, Apr 20, 2014.

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  1. ccexpert

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    Is paging considered using your channel license? For instance if I had the 4 channel license and wanted to page 8 phones. Will only 4 work, will all of them work, will it not work at all?
     
  2. leejor

    leejor Well-Known Member

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    I can't confirm in practice, but, I suspect that, as it is not a two way conversation, a page, would probably be considered as one "call", if that.
    It would not make sense to have, say, a four licence system, with perhaps 10 extensions, and only be able to page four sets at one time. And... that would only be, if no one else was engaged in a call.

    I'm sure that another member has some practical experience with this.
     
  3. ccexpert

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    Is there a page that shows licenses in use? I guess I could just page and look at the license count in use.
     
  4. leejor

    leejor Well-Known Member

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    I have to assume that it is assessed in the same manner as a ring group. You can have many more ring group member sets "ringing" than your licence allows concurrent conversations.
     
  5. ccexpert

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    3CX support confirmed that a paging group consumes 2 licenses. 1 for the call from the phone paging and 1 to the paging group. No matter how many phones are in the group. Which is exactly how I wanted it to work. Thanks for the replies.
     
  6. leejor

    leejor Well-Known Member

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    Great, I learned something. ;)
     
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